Hotel in zona Goody＇s, Williamston

la piscina era aperta e pulita e controllata con il cloro che di solito aggiungeva regolarmente mentre ero lì. aveva asciugamani puliti alla porta della piscina e alla porta della palestra con gel igienizzante per te e un cestino per gettarlo quando hai finito, quindi non devi ingombrare o portare nella tua stanza. personale molto gentile e disponibile. solo un buon posto tutto intorno.

We were in town for a funeral and needed a comfortable hotel for one night. I chose this hotel because it looked newer than others in the area and the pictures of the suites looked bright and roomy and they had a sitting area and a couch. It was a great choice and the room rate was very reasonable . The room seemed brand new and was perfect. The king bed was comfortable. There was an area you could hang out downstairs near the lobby in addition to a relaxing area outside with a firepit and cushiony chairs. This was just outside the pool area. Their employees were all super friendly especially Becky who was always smiling. She was very helpful due to the fact that after returning home to Florida we discovered that my wife's favorite pajamas had been left hanging on the back of the bathroom door. I called Becky and she checked lost and found and luckily they were there. Becky researched the procedure we would need to use to get them back and we should get them any day now. If I ever had to stay in this area again I would surely stay here again.

Abbiamo goduto il nostro soggiorno. La nostra stanza era pulita e il personale era grande!!! Il mantenimento della casa era così utile e gentile quando abbiamo bisogno di asciugamani extra. E 'stato situato in una grande posizione. Molti ristoranti incredibili vicino e era vicino a dove abbiamo visitato.

Mio marito E io sono davvero felice di stare . Le camere sono molto pulite e il letto e le mutande sono così comode.. Kristi che funziona il fr t desk è così dolce. Era molto utile e in punto con quello che fa. Ci rimettiamo.

We sent photos of the stopped up toilet, which overflowed raw sewage in the bathroom to Bestwestern corporate. They ignored our email, not even an acknowledgement. Shortly after check-in the toilet malfunctioned. The general manager plunged it out herself. We went out and after we returned the toilet overflowed raw sewage unto the bathroom floor. We called the front desk and spoke with Ariel who would not address the problem and instead required that we plunge the toilet ourselves. Ariel refused our requests to move to another room saying that we had occupied the room too long. We had checked in hours earlier for one night. We called the corporate office but there was no follow up as promised. Bestwestern corporate said they could not force the hotel to change our room. They and the hotel staff member left us in the sewage room all night waiting for help that never came. In the morning, we requested to speak with the owner who was present on the premises, but the general manager declined stating that the owner does not speak to or interact with customers. The general manager stated that the reason our room was not changed when the toilet overflowed is because all they had available was a suite, which would have been an upgrade. We were never given the option to pay for an upgrade. The general manager continued that moving our room ”would have been money out of his (the owner's) pocket.” So they decided to leave us in a raw sewage room rather than ask us to pay - which would have been terrible in itself.  In the morning,  no one apologized or said anything to us. We were simply given a bill to pay for the indignity we suffered. We had to initiate a conversation with the general manager whose response was lackluster at best. This experience has taught us that while the hotels are independently owned, Bestwestern corporate takes a hands off approach and does not hold the owners to any standard of care for customers. Even though Bestwestern corporate knew the toilet overflowed raw sewage and we were without the use of the toilet all night, they did nothing but call the hotel and report our concern. Bestwestern corporate did NOTHING to help us. We do not believe that any other hotel brand would have treated us so horribly or with such indifference. At Bestwestern,  our health, safety, and well-being were of no concern, despite all the rhetoric about cleanliness during COVID-19.  We regret choosing Bestwestern. 

I hate writing negative reviews. However I know I rely on honest reviews when making my own reservations. I had tried to work things out first with the hotel, but they did not follow up after more than a few weeks so I am here. Sadly this place was fine when I stayed a year ago. This time, my room was not clean. It appeared clean on entry with clean folded towels, and made beds. I spent my first hours at the desk. By the time I went to shower and bed it was after midnight. First, I went to lay something on top of the toilet but it was dusty/hair. While doing toileting my eyes fell asleep the ground under the sink…there was dried “junk” from what looking like a human under there and the corners 5 inches thick with trash —hair and other gross stuff that looked like something where someone lived there a few weeks or months and hadn’t tidied up yet. It got worse from there. I opened the shower curtain to hairs (pubs?chest? Head?) all over tub bottom, resting surface and wall. Thankfully I had shoes with me that I ended up wearing to shower. After making it through I went to go to bed and pulled back corners and you guessed it—more hair. It was a 2 bed room so thankfully the other bed was clean. It was too late and too tired to go to the desk and try and get another room. However I was supposed to stay 2 nights and dropped it to the one. I asked if I could have 50% off or a comped night as it was that bad. No manager in that day and wouldn’t be for days. A nice girl named Charmi apologized and said she couldn’t do anything without manager other than move me to a different room. I told her I couldn’t trust that it would be clean or have time to go room to room. Meanwhile a large man who appeared to work maintenance or something there stared me uncomfortably down while I spoke with the desk. No way would I stay another night. Charmi was kind and said they’d follow up with me, but never did. So for those doing business, or visiting family, I recommend the Hampton Inn down the street above this one.

Hotel a buon bilancio. Avevamo una camera di re, stanza pulita, letto confortevole, camera ben fornita, personale amichevole. Solo la questione era l'odore di fumo di sigarette pesante nella hall. Era un buon soggiorno di notte mentre ci trasferiamo nella zona.