Utente ospite
5 febbraio 2024
Overall this is a nice hotel with friendly and accommodating staff who went above and beyond to help us with our luggage and anything else we needed- the staff are the best part of this hotel! Very thoughtful welcome note with some Papiamento phrases that we really appreciated. The food at the restaurant is wonderful as well, we did the chefs choice meal and loved every bite. Cocktails are yummy, beer is cold, staff is attentive and friendly and charging to your room is a breeze. Walking distance to almost everything you’d want to do in Willemstad and all sorts of great restaurants and bars- we didn’t need a car while staying here, which was great. We stayed in Room 4 which faces the street and has a full balcony over the entrance- we’re real balcony loving people so were looking forward to it and had chosen that room specifically for the balcony. However- there is major construction happening a few doors down and also across the street (this is my first time here but seems like Pietermaai has lots of construction projects going) every day except Sunday when we were greeted by beautiful bird song making it even sadder that the construction drowned that out every previous day. It started at about 7-8am and was so loud on the balcony it was unpleasant most of the day, but there was also only one chair to hang out in. I noticed when I came in from the balcony I tracked white dust all over the floor. there were also bottle caps from beer we didn’t have, and -not kidding- someone’s toe nail clippings out there that we didn’t see until the morning light. One afternoon we tried to escape to the bar to avoid the construction noise out front only to be met with jackhammering ten feet away on the waterfront (there also seems to be lots of shore work being done). No ability to mid day nap, which a hot weather vacation is ideal for (and we truly could have used a few days). A few other things specific to room 4: -the main hotel sign is illuminated by a bright light pointed right at the room 3 windows, all night -the blinds are almost sheer and don’t block out any of the hotel sign light -we never received duvets, only two thin sheets on the bed, flat pillows and an inefficient linen (?) half-sheet -the door to the bathroom was glass…? Absolutely no privacy and the shower was nice but leaked allllll over the floor and made for messy cleanup and soaked bath mats -several light bulbs were out - the room is just very dark, the lights were inneffiicient and it being painted brown just doesn’t help A few things about the property: -the actual intersection this hotel is at is quite busy and confusing, we were woken up every night by loud cars and honking -although rooms at the back probably won’t have this problem -often construction vehicles and tour busses created major blind spots and impassable walkways out front; not a fault of the hotel, but I wouldn’t recommend it to friends with mobility issues -the plunge pool is nice but right next to the restau
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