Hotel in zona Curaçao Sea Aquarium, Willemstad

There were 4 of us that traveled to the Acoya Resort in Curacao in April 2024 using Air Canada Vacations. Our pregnant daughter-in-law was one of the 4. We booked a 2 bedroom apartment and a rental car at Acoya. The flight out of Toronto was 2 hours late in leaving which impacted our vacation due to late time of arrival. For 2 months prior to the trip, I was speaking with the car rental company to select the vehicle. Be careful with this as the most common rental car is very small and only suitable for 2 people. When we arrived, the airport bus transfer company made us wait in the sun for no good reason while they loaded people going to other resorts. This is usually a first come first seated service. The bus was comfortable with good air conditioning and charging ports on the seat. Check in was quick and easy. The girls at the front desk were helpful and professional. We got to our room which was a bit dated. The kitchen, dining room and living area were all good sizes. Our bedroom was good size but the room for our son and his wife was miniature. So small that they could not open the drawers in their wardrobe because it was right up to the foot of the bed. They could not unpack and had to live out of their suitcase for the week. The biggest problem we had was with the car rental company. After months of exchanging messages and pictures, agreeing on the car and the rates, there was no car available for us when we got there. He said he forgot about us and sent the car out. WHaaattttt!!! After all that, no car. He tried to put the 4 of us and all our gear into a tiny car smaller than a smart car. We argued for over an hour when he finally agreed to put us into an SUV. OMG. This vehicle was filthy, had rotting food in it, garbage inside, half inch of dust and grime, no gas and so dirty outside that you could not see out. We had to clean it ourselves and throw out garbage. Running on fumes, we went to Mambo beach for dinner. This was a pleasant experience. It was already dark so we could not see the beach. We ate at one of the restaurants, tried local dishes and loved them. Food and service were great. The next morning, we crossed our fingers, loaded up our beach gear and headed out. First stop, fill up the gas tank from empty. 10 Minutes into the drive someone driving next to us flagged us over to let us know that the front driver’s side tire was flat. We pulled over in a gas station, by now it was over 30 degrees C. We had on beach wear and were not prepared for what was to come. Flat tire and a filthy car, I called the company. Their response was swift. They sent a repair company to change the tire. Well, well, well. The small spare tire turned out to be rotten when they put it on. It could not be inflated. So now no front tire and no spare. Wait…. It gets worse. So the owner of the rental company comes to meet us. Meanwhile we cannot go into the vehicle, so we are waiting outside in the blazing sun and heat getting burnt. They take the

After a mix-up with the reservation, the manager resolved our issue. As someone who frequently stays at hotels on other Caribbean islands, I was not impressed with this property. I believe I read somewhere that they were supposed to have a welcome reception, but I could have misinterpreted the information. The staff at a hotel in the Caribbean should be friendlier. I'm unsure if they were unfriendly because of my complaint or if that's their usual demeanor. A welcome drink and assistance with luggage would be a nice touch for a hotel that is categorized as 5-star. On a positive note, the hotel is within walking distance of Jan Thiel Beach, has a restaurant, and offers good music every night.

Il personale amichevole, la bella ambienza e la vicinanza alla città e le sue attività sono stati l'accento per mio marito e io. La gente dell'isola è così calda, accogliente e utile, soprattutto perché parliamo solo inglese. Grazie!

Amazing stay at the Renaissance! Absolutely beautiful resort! We fell in love with Curacao! The landscape is incredible and the people are wonderful. We felt safe everywhere we went. We were there 6 nights and were so impressed by every staff member we encountered. A special thank you to Roland and Angelique! The location is ideal to walk into the city. I highly recommend booking a free walking tour early in your stay so you get the lay of the land. There is a charming little village (Kur Hulanda) on the same side of the bridge in Otrabanda (it’s just past the playground and bright blue pharmacy) that’s connected to the Kur Hulanda museum. There are several places to eat and some very charming shops. Rent a car so you can explore the breathtaking beaches all up and down the western coast and don’t forget about the amazing national parks in the north! Pack plenty of sunscreen! The sun is a whole different level in Curacao!

Here my honest review..if you are all inclusif or beach hotel of course it is not for you..Hotel new very clean and nice, nice pool, spacious rooms. 6 minute walk to floating bridge easy acces to west point if rent a car..cleaning ladies very nice and respectful..check in in is a breeze if not to many people ladies there almost always alone so do great job..the breakfest is ok to start the day with great service and smiling servers..i seen that perks linked to status like free breakfast or late checkout are not available..the only negative about hotel is lobby bar in evening the waitress mainly stands around talking to bartender..and bartender is lost.. First night we sat waited 20 minutes she never came ask if wanted a drink had walk to bar and wait another 15 minutes to get drinks.. thought was just a bad night so we went back 2 days later was same..

The resort is very beautiful. The restaurants food are very great. Drinks at the bar are the best. Recommend to try the rainbow shots at coco pool bar. Jenniffer was very nice with our dinner. The check in went very fast. My wife and i would recommend more family and friends to this beautiful resort.

A group of friends and I celebrated my 50th birthday at this resort. First, of all I would like to start by saying that Curacao is a beautiful country. It is a must see. The Rif at Mangrove is also a beautiful resort however there were issues. Staff: The male staff were respectful, kind, and accommodating while the female staff were unpleasant with horrible attitudes. This observation was made while exploring the island. I'm not sure why the females are so rude, but it was a reoccurring theme. Food: The food at this resort was amazing. This is by far the best food I have had a resort, specifically all-inclusive. The food was well seasoned. Resort: As I mentioned this is a beautiful resort however most days there was no hot water. I had 14 guests including myself and only one person reported that they had hot water to shower during the stay. Towels were an issue. Staff would clean the room but not replace the towels and when requesting towels one person said I had to ask the reception. I later learned that the reason was because they didn't have any towels at the time. That is absolutely unacceptable. The towels that they did provide were dingy and needed to be replaced. There were other reports from guest that condensation was an issue with their room; lots of water on the floor. Event: Creating an event from a distance was overwhelming however, those that isn't with the planning at the resort were very helpful and made my 50th Birthday special. Overall, the experience was good with the exception of room issues and unfriendly female staff.

Bel resort. Camera molto ampia, bella vista sul mare. Belle piscine, spiaggia piede-sand e molto buona. Ottima posizione. Ci è un mercato ipermercato vicino (circa 3 km - Carrefour). Ci è una galleria con diversi negozi vicino a Carrefour. Il Marriott Curaçao ha un buon parcheggio e facile accesso alle spiagge dell'isola settentrionale, nonché ai quartieri di Otrobanda e Punda. Io e mia moglie amamo il Resort e Curaçao.