marnee f
12 settembre 2024
My niece and I arrived at the Days Inn at 6am, after spending the night in the hospital with her mother, my sister as she took her last breath. They wanted to charge us the full rate of $220. I explained the situation, adding we didnt need room service, nor maid service. So he knocked a measley $20 off the rate! I have stayed in lots of hotels and if the room is ready and available, they have never charged for an early check in. As you can imagine, neither my niece or I got much sleep. The 27th day was busy with preparations, notifying friends and family about her passing. Needless to say, we fell into bed, totally exhausted both mentally and physically. Unfortunately there was an unusually heavy rain storm overnight. When I got up to use the bathroom in the middle of the night, I slipped and damn near fell with the water on the floor. Upon trying to check out in the morning, what appeared to be the only one covering the front desk and the breakfast room, said he would email receipt. I advised him about the ceiling leaking and he said he would look into it. Receipt arrived without ant discount for wet floor. I contacted the hotel by phone from home and all she could say is that would gladly moved rooms had I contacted them at the time. At 72 years of age and having gone through 2 very long days, the last thing I wanted to was get up, repack and change rooms. I'm not looking for a free ride, but certainly expect some sort discount for a 6am check in and a wet and dangerous floor.
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