The staff were friendly and thoughtfully turned on the fan in our room, as there is no aircon. While there were updated aspects in the bedroom, the toilet seat was not properly attached, the bathroom tap did not run properly, the blinds were very dusty, the bathroom fan didnt work, and the smoking area was below the bedroom, so smoke came in our unit. So overall, attention to detail was needed. There were no staff in the office to advise of these issues (and about 4 others!) and my email explaining them has not been replied, so that is not great customer service. With a few tweaks, this could be a great stay.
Traduci