Utente ospite
22 marzo 2022
Weston super mare travelodge ……. Blood stained mattress Urine or sweat stained mattress Someones hair all in the bed Rusty water taps Filthy toilet seat Bathmat edges grimy Mouldy shower curtain No one on desk at check in (both smoking put the front) Breakfast was buffet style but cold! Noise waking my children up and scaring them at around 1/2 am of some girls smashing into walls and banging on doors (this might not be travel lodges fault but it just adds to the disappointment) I complained via their complaints route, then had to email through PayPal as they didn’t respond after approximately 3 weeks, they gave me £35 off (the total bill was about £140 inc a diabolical breakfast), I complained about that…. They said their is nothing they can do further….. so Travelodge ….. this is how you expect your customers to stay for £100 a night.