Westminster: hotel con bar

I have stayed in some less than luxury hotels in my life as someone who has traveled all over the world significantly for both business and pleasure. But, I can confidently say this was in the top three worst experiences of my life. I can forgive the general appearance of the hotel, which had a very rundown and dilapidated look. I know I booked the cheapest hotel I could find in the area. However, my minimum expectation is that the room is clean and secure. It was neither of these. There were multiple spots where boogers (or some type of human mucus) was smeared on the walls. There were stains on the sheets. Fingerprint smudges like someone went and worked on their car and then fingerpainted the walls. residue from drinks on the nightstand. But to top it all off, the window was missing. Now I can provide some understanding to the room not being clean. But the window which was accessible from an external walkway missing was the straw that broke the camels back. That is completely unacceptable. And I makes me question the staff of the hotel considering removing that window would make it extremely easy to break into the room. That clearly tells me that at a minimum the staff has such apathy for the standard of their rooms that this is not a clean and safe place to stay. We checked out a few hours after checking in only because we went to an event and dinner before actually going in the room. I was promised a refund when I brought all this to the attention of the staff and stated we don't feel comfortable staying here. But I did not get a refund. The customer service line for La Quinta directed me to the hotel lobby line which no one ever answered. I had to contact my bank to dispute the charge. I will honestly never stay in a La Quinta again because of this.

Le camere sono molto semplici ma elegante. Io sono la prima volta che sono lì e io restero lì. Mi piace anche il comodo letto.

personale molto cordiale

Staff was very accommodating and nice. Room was clean and nice towels. Housekeeping did a great job. Hotel had the amenities open with nice fitness room. Misplaced personal item and staff helped me all the way in locating it.