Americas Best Value Inn West Point

Never Again! Reviews and pictures "Did Not match" room conditions. Hallway and room smelled of bleach so maybe it was clean but the condition of the mattress and the yellow staining on the mattress was over the top. Sofa/loveseat cushions so thin you sat on wire frame for the pullout bed. The toilet would not flush. We occupied the room less than 20 minutes and drove 20 miles to another Hotel.

Never Again The floor was wet from tub leak and the tub had a hole in the tub floor that was covered by a mat. The tub condition was also in the second room I reserved and there was a roach in that room.

This property was the most unsafe and disgusting place I've ever booked walked in and walked right back out.

Great room just crack in the door It was great but the door had a crack at the bottom that i didnt like but the room it self was great

I booked a double for 2 adults and 2 kids and the manager tried to give a king room instead because someone else needed a double room. Upon entry to the room I noticed the bathroom had black mold growing in the tub. Later that night I saw a few roaches (I have a kid who’s allergic to them). Killed it and told my husband as to which he said we’ll leave tomorrow since kiddos were sleep. That morning the toilet overflowed. Checked out immediately after that. Informed the front desk of the condition of the room and she acted as if it wasn’t a problem. Asked if we would be refunded for the remaining nights we did not and was told yes so now I wait to see if they’ll really refund. She was unable to print a receipt saying we’ve been refunded.

The rooms need to be updated the tub was old and nasty good thing my grandmother stay in Mississippi because was could not shower in our room the water did not get hot and it was just my luck that they did not have any more rooms due to the big storm