Home2 Suites by Hilton West Lafayette

Nice property, every staff is very nice and cordial. Only one thing stopped me from giving a 5 is breakfast seems have very little option. How can you forget bread or bananas to be a breakfast option.

Better than average Comfortable and convenient. Breakfast was above average. Only issue that the pool was not operable, but management had a deal with the neighboring hotel on the same property to use theirs.

Excellent stay Excellent room, close to everything in West Lafayette. Only place where improvement could occur is with the pillows. They're all to flat. Need some varying softnesses. Very minor detail, but it would make the stay better.

We checked out after the 6th night of a 7-night reservation and asked for a refund for the unused night. The manager denied it, citing that “the hotel was sold out.” That makes zero sense — a sold-out hotel benefits from an extra room suddenly becoming available. It’s baffling that this was used as a reason not to issue a refund. Even more frustrating was the manager’s tone. Instead of recognizing that we've stayed at another Hilton hotel for many weeks earlier this year, as we pointed out to her, she dismissed my loyalty with a snide comment about my being a member “only since last year.” Completely uncalled for and incredibly rude. It’s clear this hotel values rigid policies and condescension over logic and guest loyalty. A disappointing and off-putting experience. Frequent travelers, take note — there are better-managed options out there.

Nice stay Nice room, spacious with a small kitchenette. The fridge made a lot of noise which was annoying but everything worked and was an overall nice stay.

Very nice clean hotel. Check-in easy. Staff very kind and informative. Several restaurants literally across the street. Highly recommend Home2suites.