Jl. Raya Daan Mogot No.Kav. 2, RT.1/RW.2, Cengkareng, West Jakarta, Jakarta, Special Capital Region of Jakarta, 11730, IndonesiaDettagli hotel
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Paragoniamo i prezzi
1 notte
Recensioni degli ospiti
3.8/5
Buono
122 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione3.8
Strutture e servizi3.5
Servizio4.1
Pulizia3.7
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Tutte le recensioni(122)
Recensioni positive(109)
Recensioni con foto/video(32)
Soggiorno meraviglioso!(8)
Insonorizzazione mediocre(7)
Proprietario simpatico(7)
Recensioni negative(13)
Utente anonimo
Camera Deluxe con 2 letti singoli
Soggiorno: ott 2024
Coppia
1 recensione
1.0/5
Pubblicata: 22 nov 2024
stayed 2nights in this hotel. first and LAST.
zero security, zero security guard
anyone can go to any floor. no card verification in elevator.
in-room door lock is broken
dirty towels
dirty toilet mat
clothes cabinet stinks
poor breakfast variation and taste. very salty.
poor coffee
WILL NEVER return to this hotel. NOT RECOMMENDED
hope can get compensation from trip.com for 2sleepless nights.
Traduci
育胜肯恩
Camera Deluxe King
Soggiorno: ott 2024
Lavoro
3 recensione
3.2/5
Pubblicata: 8 nov 2024
Have to request a hair dryer.....
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Utente anonimo
Camera Deluxe King
Soggiorno: ott 2024
Coppia
4 recensione
5.0/5
Eccezionale
Pubblicata: 18 nov 2024
Nyaman
Traduci
MurtoSiya
Camera Deluxe King
Soggiorno: apr 2024
Coppia
1 recensione
4.5/5
Ottimo
Pubblicata: 29 mag 2024
The staff unfriendly, and also the access card is not wotking
Traduci
Risposta dalla struttura: Dear MurtoSiyaWarmest Greetings from Samala Hotel Jakarta..Terima kasih atas kepercayaan Anda dan keluarga untuk menginap di Hotel Samala Jakarta dan meluangkan waktu untuk menulis review ini.Suatu kebanggaan bagi kami mengetahui bahwa Anda merasa puas dengan fasilitas dan pelayanan yang diberikan oleh staf hotel kami selama periode menginap.Kepuasan dan kenyamanan para tamu adalah prioritas kami, oleh karena itu team kami akan selalu berusaha untuk memberikan pelayanan yang terbaik.Kami menantikan kembali kedatangan Anda di Hotel Samala Jakarta.Hormat kami,Richi SetriaFront Office Manager
Chong
Camera Deluxe King
Soggiorno: mag 2024
Lavoro
4 recensione
4.0/5
Molto buono
Pubblicata: 7 lug 2024
Room is clean, and service is good, I stayed in this hotel several times, it is great.
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Risposta dalla struttura: Dear MichaelWarmest greetings from Hotel Samala Jakarta.Thank you very much for your kind positive review for us! It was such a delightful reward for us when we receive good reviews form our guest. It is such a pleasure for us to hear that our good hospitality.Bring you a memorable experience when you stay with us. We are humbly waiting for your next stay with us. Richi SetriaFront Office Manager
MariahMawi Sutrisna
Soggiorno: mag 2024
Solo
17 recensione
3.5/5
Pubblicata: 13 giu 2024
Hotel is empty and the lobby is really hot, they try to cut cost for the operations
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Risposta dalla struttura: Dear MariahThank you for your review of Samala Hotel Jakarta. We really appreciate you taking the time to share your experience with us.We sincerely apologize for the unpleasant experience that you had. We obviously missed the opportunity to create a memorable stay for you this time.Once again, We apologize for the inconvenient and trust that we are constantly working to improve it. Safe travels and we look forward to welcoming you back to the hotel soon.With ThanksRichi SetriaFront Office Manager
Hamidah Abdul Rahim
Soggiorno: feb 2023
Famiglia
1 recensione
3.7/5
Pubblicata: 9 mar 2023
Very fast checkin…
good courtesy from staff
staff friendly and helpful
good job guys
i will return back my stay in Jakarta
Traduci
Risposta dalla struttura: Kepada Tamu yang terhormatTerima kasih telah meninggalkan kami ulasan yang luar biasa. Kami senang anda menyukai pengalaman anda, staff kami pasti akan senang membaca apa yang anda tulis. Kami menempatkan pengalaman dan kepuasan pelanggan sebagai prioritas kami. Dan ulasan anda menegaskan kembali kerja keras yang kami lakukan setiap hari. Terima kasih atas kata kata baik anda dan kami berharap dapat bertemu dengan anda lagi, terima kasih.Salam HangatManagement Hotel Samala
The
Soggiorno: gen 2024
Viaggio con amici
6 recensione
5.0/5
Eccezionale
Pubblicata: 5 feb 2024
Good service from reception to checkout.
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Risposta dalla struttura: Dear Mr TheThank you for your positive review! We are happy that you rated our service as "excellent service." We hope to welcome you back soon to Hotel Samala.Warm regards,Richi SetriaFront Office Manager
Utente ospite
Suite Executive
Soggiorno: apr 2024
Coppia
2 recensione
4.0/5
Molto buono
Pubblicata: 5 mag 2024
room convenience good
Traduci
Risposta dalla struttura: Dear GuestWarmest greetings from Hotel Samala Jakarta.Thank you very much for your kind positive review for us! It was such a delightful reward for us when we receive good reviews form our guest. It is such a pleasure for us to hear that our good hospitality,Bring you a memorable experience when you stay with us. We are humbly waiting for your next stay with us. Best regardRichi SetriaFront Office Manager
Utente ospite
Camera Deluxe King
Soggiorno: ott 2024
Viaggio con amici
1 recensione
5.0/5
Eccezionale
Pubblicata: 15 nov 2024
Good luck
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Utente ospite
Camera Deluxe King
Soggiorno: nov 2024
Solo
1 recensione
5.0/5
Eccezionale
Pubblicata: 30 dic 2024
Thanks
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Utente ospite
Camera Deluxe King
Soggiorno: feb 2024
Famiglia
3 recensione
5.0/5
Eccezionale
Pubblicata: 23 mar 2024
Good service
Traduci
Risposta dalla struttura: Dear Valuable GuestWarmest greetings from Hotel Samala Jakarta.Thank you very much for your kind positive review for us! It was such a delightful reward for us when we receive good reviews form our guest. It is such a pleasure for us to hear that our good hospitality,Bring you a memorable experience when you stay with us. We are humbly waiting for your next stay with us. Richi SetriaFront Office Manager
Utente ospite
Camera Deluxe con 2 letti singoli
Soggiorno: giu 2023
Altro
15 recensione
2.7/5
Pubblicata: 25 lug 2023
This hotel is just so so
Traduci
Risposta dalla struttura: 尊敬的客人感謝您對雅加達薩瑪拉酒店的評論。我們非常感謝您花時間與我們分享您的經驗。對於給您帶來的不愉快體驗,我們深表歉意。這次我們顯然錯過了為您創造難忘住宿體驗的機會對於給您帶來的不便,我們再次表示歉意,並相信我們會不斷努力改進。旅途安全,我們期待您儘快回到酒店。感謝里奇·塞特里亞前台經理
Da
Camera Deluxe King
Soggiorno: mag 2023
Lavoro
7 recensione
4.7/5
Fantastico
Pubblicata: 27 ago 2023
Very good place
Traduci
Risposta dalla struttura: Warm greetings from Samala Hotel Jakarta ..Thank you for the very interesting review about Samala Hotel Jakarta. We really appreciate the response you give and always strive to meet the expectations of our customers and hope that Samala Hotel will continue to be the top choice in the future. Once again, thank you for choosing to stay with us and we hope to welcome you back to Samala Hotel Jakarta.Best Regard,Rizky Andhika PutraGeneral Manager
Utente ospite
Camera Deluxe King
Soggiorno: ott 2024
Famiglia
4 recensione
5.0/5
Eccezionale
Pubblicata: 17 nov 2024
Sudah langganan nginap di samala hotel. Selalu menyenangkan. Semoga semakin tambah baik lagi pelayanannya. Sukses samala hotel.