Recensioni su Awailou Resort Hotel

Name: Awailou Resort Hotel
Address: No. 55 Ouhai Avenue, Ouhai District, Wenzhou, Zhejiang, China, No. 55 Ouhai Avenue, Mainland, Cina
Rating: 9.2

Awailou Resort Hotel

No. 55 Ouhai Avenue, Ouhai District, Wenzhou, Zhejiang, ChinaDettagli hotel

Controlla le camere disponibili per le tue date di viaggio

Corrispondenza del prezzo

Check-in

1 notte

Check-out

Camere e ospiti

Recensioni degli ospiti

9.2/10

Molto buono

539 recensione

Recensioni verificate

Ubicazione9.4

Strutture e servizi9.0

Servizio9.2

Pulizia9.2

Filtra per:

Ordina per:

Tutte le recensioni(539)

Recensioni positive(517)

Recensioni con foto/video(95)

Ambiente di classe(56)

Ben arredato(24)

Vista meravigliosa(20)

Ideale per viaggi di lavoro(16)

Cibo squisito(15)

Di lusso(12)

Piscina meravigliosa(12)

Buffet delizioso(9)

Recensioni negative(22)

Utente ospite

Camera Deluxe (2 letti)

Soggiorno: feb 2025

Lavoro

2 recensione

7.5/10

Pubblicata: 3 mar 2025

Hotel immenso se non mastodontico, ma ormai un po' vecchio. La colazione non è stata un granché, poca offerta di cibo internazionale, ma prevalentemente cinese. Stanze grandi e accoglienti, ma dall'arredo un po' datato. Tutto sommato per il prezzo pagato va bene, ma forse solo per una notte. Sconsigliato per pernottare più giorni.

Risposta dalla struttura: 尊敬的賓客：您好！感謝您在入住期間針對我們酒店的不足之處提出寶貴建議，在此向您表示誠摯的歉意，我們已將問題反饋給領導，今後一定會改善並提升；阿外樓全體員工真誠期待您的再次光臨，祝您生活愉快！

SULEYMAN24

Camera Deluxe matrimoniale

Soggiorno: nov 2024

Lavoro

2 recensione

10.0/10

Eccezionale

Pubblicata: 6 gen 2025

Perfect staff and too kind. Rooms are clean and hot. You should stay this hotel!!!!

Traduci

Risposta dalla struttura: 尊敬的賓客：您好！謝謝您綿綿不盡的真摯評論，真是感激呢! 下次出行，期待我們還能成為您的最佳之選~希望讓追求卓越的您，在旅途中也如在家般的温暖，滿意衹有起點、沒有終點，我們會用真心，誠心，愛心期待您的再次光臨，祝您生活愉快！

PPS__

Camera Deluxe matrimoniale

Soggiorno: ago 2023

Coppia

4 recensione

8.0/10

Molto buono

Pubblicata: 18 set 2023

Helpful and very courteous staff overall. Good amenities incl. a very spacious swimming pool. I stayed in one of the main towers, well kept rooms and good amenities. A view from the window showed the villas -the pools were dead dry and villas not painted (probably up for a renovation?) Breakfast was simple enough with decent choices , however could be expanded to include further western cuisine Attended a wedding at the venue. There the service of the staff were miserable. I had to keep a watch on my shoulders that they don’t drop the dishes on my shoulder. On one occasion the whole fruit bowl landed on top of the plate with desserts with the dessert still on them.

Traduci

Risposta dalla struttura: Dear guest, hello! Thank you very much for staying at Awailou Resort Hotel and sharing your stay experience here. Thank you for recognizing our service. But we deeply apologize for the unpleasant experience you had during breakfast. We will provide feedback to relevant departments on your suggestions for enriching Western style breakfast dishes, strengthen the training of wedding attendants in serving guests, and strive to be more professional, standardized, and meticulous. We sincerely hope for your next visit and wish you a pleasant journey! (Our hotel has 20 villas in the back garden, but so far only a few have been renovated. The outdoor swimming pool is not yet open. If you are interested, you can experience it at the indoor swimming pool on the 3F of the main building.)

Utente anonimo

Camera Deluxe matrimoniale

Soggiorno: giu 2023

Lavoro

36 recensione

9.0/10

Ottimo

Pubblicata: 24 ago 2023

Great stay for business stay. Bit far from the city center, but there are some malls around too. There are many things to do at the hotel so you don’t actually have to go anywhere if you don’t like to. There’s pretty much everything from dining to entertainment. I’d choose to stay again.

Traduci

Risposta dalla struttura: Dear guest: Hello! Thank you very much for taking time out of your busy schedule to share this stay experience with us. Your satisfaction is our greatest affirmation. A Wai Lou Resort is willing to create a wonderful stay experience for you and look forward to your visit again! Wish you a happy life!

jing

Camera Deluxe matrimoniale

Soggiorno: apr 2023

Famiglia

3 recensione

9.0/10

Ottimo

Pubblicata: 5 mag 2023

Have to call few times to clean room. Not even refill toilet Paper for days.

Traduci

Risposta dalla struttura: Hello! I am sorry that this stay did not meet your expectations. I sincerely apologize to you. The hotel attaches great importance to your feedback, and relevant departments will definitely strengthen management and training again. I believe it will be improved to enhance the experience of the guests. All the staff of Awai Building sincerely look forward to your coming again, and sincerely wish you all the best and a happy life!

Utente anonimo

Camera Deluxe (letto matrimoniale, con vista sul giardino)

Soggiorno: mar 2023

Solo

20 recensione

10.0/10

Eccezionale

Pubblicata: 23 apr 2023

Very nice hotel,good value for money. Also good location.

Traduci

Utente ospite

Camera Deluxe (letto matrimoniale, con vista sul giardino)

Soggiorno: ott 2023

Lavoro

11 recensione

10.0/10

Eccezionale

Pubblicata: 16 nov 2023

设施：10 卫生：10 环境：10 服务：10

Traduci

Risposta dalla struttura: 尊敬的賓客：您好！感謝您提供一個讓我們為您服務的機會，很高興酒店服務能夠得到您的認可，酒店全體員工緻力於為每一位賓客打造一個温暖親切舒適宜人的完美體驗，我們會不斷努力為您帶來更貼心的服務，期待在不久的將來您能再次下榻我們酒店。祝您開心快樂幸福安康！

Imen

Camera Deluxe matrimoniale

Soggiorno: mag 2022

Famiglia

3 recensione

10.0/10

Eccezionale

Pubblicata: 5 giu 2022

Very nice hotel, you will enjoy your stay. Perfect swimming pool, sauna.... Breakfast is very good also!

Traduci

Risposta dalla struttura: 尊敬的賓客：您好！感謝您入住温州阿外樓度假酒店，您的滿意令我們深感鼓舞。能夠讓入住的每一位賓客擁有舒適的體驗一直是我們每一位員工共同努力的目標。我們會繼續努力，為每一位賓客呈現貼心的服務和愉悦的享受，期待您的再次光臨。祝您永遠開心順意！

RAAD HAMED AKBAR ALATRAQHCHI

Camera Deluxe matrimoniale

Soggiorno: ago 2022

Lavoro

68 recensione

10.0/10

Eccezionale

Pubblicata: 15 ott 2022

Nice and good.

Traduci

Risposta dalla struttura: Dear guests, thank you very much for your good comments about our hotel, and we will continue to live up to your good comments. Thank you again for your recognition of the hotel, look forward to coming back, and have a pleasant trip!

Utente anonimo

Camera Deluxe (letto matrimoniale, con vista sul giardino)

Soggiorno: apr 2025

Solo

4 recensione

9.0/10

Ottimo

Pubblicata: 19 mag 2025

度假酒店但房間設施挺一般，幾乎所有房內設施都很老化，特別是充電口插頭都插不上會掉下來，住幾天洗衣服還要收費沒有自助洗衣，房間有小冰箱但不通電，不適合出遊比較商務吧，但除了這些環境服務都還好。還有我最不理解房間所有燈都開了還是很暗，洗手間全透明沒有簾子，最關鍵的是洗手間的燈開了半個多小時就會自動關閉，有這麼省電的嗎。

Traduci

Risposta dalla struttura: 尊敬的賓客，您好！此次入住期間未能給您帶來良好的入住體驗我們深表歉意。也很感謝您指出我們的不足之處。首先關於插頭設施問題，我們一定會加強對房間的排查，以確保未來您及其他賓客都能享受到順暢的服務體驗。同時，對於衞生間燈光方面的反饋，為了積極響應環保部門的號召，燈光設備的紅外線裝置在感應到無人的情況下設定了延時關閉，如需保持長時間開啟，我們可進一步為您解決，房內的照明問題，我們也會努力提升並改進，您也可致電賓客服務中心為您配送枱燈或護眼燈。關於洗衣服務，目前酒店配備了自有的專用洗衣房，為賓客提供優質的客衣送洗服務，我們也會將您的意見反饋至酒店管理層。另外，房內的小冰箱我們常規衹開啟了保鮮功能，如需製冷可擰動開關進行調節。衷心感謝您此次的細心反饋與點評，您的意見是我們改進與提升的寶貴資源，我們將認真對待每一條反饋，不斷優化服務，努力提升服務質量與賓客滿意度。期待在未來有機會重新贏得您的信任。祝您一切順利！