Utente ospite
25 maggio 2024
After 4 nights stay in Wells Premier Inn, we gained a fairly good idea and confirmed why we went back again - All the staff and I will name them starting with Tuesday evening through to Saturday morning -Emmy, Josh, Mannal, Ferd, Sandra, Elliot & other, David, Gail and last but not least your center pin behind the food especially breakfast- RAY !!!! I have mentioned all of these peopls because they deserve to be praised !! There was a small issue one evening but after having a quiet word to the right person without making an issue - was rectified immediately. My only downside was that we did the meal deal and as im not a lager person - I asked for a doombar only to be told that now there is a £1.50 surcharge - NOT a good move Premier Inn !!! Spirits & mixers I can understand but not a real ale when I know how much you are buying them in for ???? Your team that we met over the 4 days that we stayed were a credit - they treated us well & looked after us - Is that because we respected them also ??? Well done !!! Sorry - forgot front of house Mary who remembered us from our visit in January, another star !! Liz & Dave Hemmings.
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