Hotel Mercure a Wellington

L'hotel nel suo complesso è molto buono, le strutture e i servizi, la disposizione della stanza è molto buona. Se avete l'opportunità la prossima volta, considererete di prenotare di nuovo e spero di ottenere un servizio migliore.Si consiglia a un amico

Booking was done directly on the Hotel's website. Check in from 2pm translated into checking in after 4pm over an hour after we arrived, we were simply instructed to go away and come back later! On the at least four occasions I was at the reception, I had to explain again to the same receptionist why I was there - to check in ! ! ! Reason given room was not ready, was lack of staff and a full house the night before LOL. Room provided was not what was booked, nor did it match what they advertise on their website. When we queried issues with staff we were passed to Manager, she said she would get back to us in a couple of minutes when she had checked our booking - that translated into over half an hour before she turned up at reception - after she was again called away from another activity. Her arrival took the form of wanting to book us in, totally disregarding she had promised to call us back. Even when I showed the Manager (a) Our Booking; AND (b) Room Info on their websiste, I was told I was wrong LOL . . . So we left. Payment was processed immediately, Credit took significantly longer to be processed, despite there being there being less than an hour between payment and refund. Several staff were covered with visible tattoos, they may have been excellent employees, but that is not everyone's cup of tea, to us, not at all professional for the hospitality sector.

首先，感謝Sofitel Wellington提供的良好服務，感謝攜程的良好服務，使客人有滿意的入住體驗。接着，祝願Sofitel Wellington及其工作人員：幸福美滿！快樂！財源茂盛！祝願攜程及其工作人員：幸福美滿！快樂！財源茂盛！ 具體點評如下：1.位置，索菲特惠靈頓酒店，位於新西蘭首都市中心，近議會大樓，近觀光小火車，酒店對麪是五星級博爾頓(Bolton)酒店。2.星級，從硬件設施、以同價位五星級看，所謂5⭐星，差強人意。何以故，以無泳池無花園無免費停車場故，停車是個問題，攜程標註酒店可代客泊車。從軟件服務看，態度很好，但沒有外語對話服務，這裏指☞沒有漢語服務，是故，基本夠5⭐星級。3.早餐，基本上是以法國🇫🇷為主的歐式風格。餐廳小，但衛生、服務和熱加工、現場製作等，還挺好。4.房間內，衛生打掃乾淨，床鋪舒適，有小冰箱和“迷你吧”，有書桌、wifi、壁畫、床頭櫃、衣櫃、咖啡機、電吹風等等，酒店不會主動提供一次性牙具和瓶裝水，但客人可以單獨索要。5.復活節時，酒店給客房門外掛了一個酒店自己製作的巧克力餅乾，贈送給客人，比較溫馨。另外，酒店有個很小酒廊和很小的健身房。 總體上，可以獲得5⭐⭐⭐⭐⭐星好評，謝謝！ Firstly, I would like to express my gratitude to Sofitel Wellington for providing excellent service, as well as Ctrip for providing excellent service and providing guests with a satisfactory stay experience. Next, I wish Sofitel Wellington and its staff: happiness and happiness! Happy! Abundant financial resources! Wishing Ctrip and its staff happiness and happiness! Happy! Abundant financial resources! The specific comments are as follows: 1. Location: The Sofitel Wellington Hotel is located in the center of the New Zealand capital, near the Parliament Building and the sightseeing train. Opposite the hotel is the five-star Bolton Hotel. 2. Star rating, from the perspective of hardware facilities and five stars at the same price, the so-called 5 ⭐ Star, not satisfactory. Why? With no swimming pool, no garden, and no free parking lot, parking is a problem. Ctrip has indicated that hotels can park cars for guests. From the perspective of software services, the attitude is very good, but there is no foreign language dialogue service. Here, it means that there is no Chinese language service, so it is basically enough ⭐ Star rating. 3. Breakfast, basically in France 🇫🇷 A predominantly European style. The restaurant is small, but the hygiene, service, hot working and on-site production are very good. 4. The room is clean, the bed is comfortable, there are small refrigerators and ”mini bars”, there are desks, wifi, murals, bedside cabinets, wardrobes, coffee machines, hair dryers, etc. The hotel will not actively provide disposable dental supplies and bottled water, but guests can ask for them separately. During Easter, the hotel hung a homemade chocolate biscuit outside the guest room door as a gift, which was quite warm. In addition, the hotel has a small lounge and a small gym. Overall, you can obtain 5 ⭐⭐⭐⭐⭐ Star review, thank you!

Great location and very friendly and helpful staff. Check in was a breeze, and we were allocated a room as requested, in a quiet zone of the hotel. Although on a steep hill, the elevator down the street level was a bonus. After a long day, we used the room service and can highly recommend the Haloumi Burger for something different. But please have a Club Sandwich on the menu in the future. The bed was terrific and we had a great sleep. Breakfast (included in our room tariff) was great. A take away container of fresh fruit offered was a nice bonus. Will I/We stay here again? Yes. Sure will.

Sono rimasti a questo Ibis nel centro di Wellington due volte ora, e non si disapprova mai = sapete solo cosa avrete; spazio pulito e funzionale, camere, bagni, ecc. Anche il colazione era molto buono, e abbondante. Anche il personale è piacevole in tutto il mondo; un'esperienza positiva in tutto il mondo come parte del lavoro viaggia.Anche se Ibis è prevalentemente un marchio di hotel di bilancio altrove nel mondo, come l'Europa - questo hotel è prezzi per la posizione, e il mercato locale; quindi di medie dimensioni.

very good value for money great location execllent staff shower box could have been cleaned properly other wise everything was great will come in again thnx.

La camera era pulita e spaziosa con una piccola cucina, che non ci serviva però, perché avevamo incluso il colazione. Il colazione era un fantastico buffet con tutto quello che si poteva chiedere. In tutto abbiamo avuto un fantastico soggiorno!

Hotel bello e convenientemente situato. Molto accessibile a tutte le attrazioni, buona passeggiata al centro della città. Vicino a Cuba Street. e il museo nazionale. Hotel è un po 'ancora vecchio ma molto pulito e colazione è tipicamente un tipo europeo.