Holiday Inn Express Waterloo-Cedar Falls

It was an average stay, the bed was comfortable the breakfast was great! The only thing is the pool was closed so I think they should have lowered their rate a bit, because that amenity wasn’t available. The cleanliness was ok. When walking into the front doors it would help the place look better if the windows were clean.

Comfortable but…. The beds and pillows were comfortable . Staff was very nice. The room had black mold in the bathroom both on the walls and in the shower. There were beer tabs and trash behind the chair in the room.

This is the worst IGH facility out of the four we stayed in on a recent trip. It is way overdue for remodeling and update; everything about it says old, from a single squeaky wheeled luggage cart to a bathroom door that would not fully close. Breakfast did not even include cooked oatmeal (the only IGH facility on our trip that didn't have it)-the mandarin oranges were flavorless. There was barely room to drive one vehicle in front of the main door for check-in. Walking to the front door was hazardous for disabled guests due to the uneven and sloped approach. Staff was friendly and accomodating, but the facility was disappointing at best. It's hard for me to see how it meets the requirements to be a Holiday Inn Express facility!

It Was Good

As a business traveler with a truck and trailer, my biggest concern everywhere I go is the safety of my truck and customer product onboard. ZERO complaints for here. Very friendly and accommodating. I will continue to stay when coming through the area.

Family of four traveling for a graduation party. I would rate this hotel 4 out of 5 stars only because the swimming area was just ok. Water felt like it just came out of the tap. That was our only minor issue. We weren’t there to swim, but it would have been a downfall with our kids if we did plan for more swimming. Staff was amazing! Check in, breakfast (especially 5/28) ladies were fantastic! Food was very good. Eggs, sausage, bacon, biscuits and gravy, cinnamon rolls, bagels, muffins, pancakes, yogurt, cereal. Many juice options, milk, coffee. Apples, bananas, clementines. One of the best included breakfasts we’ve had. Room was very clean. Towels were brand new. Beds we’re comfortable. Anything we needed was taken care of promptly. Our coffee maker didn’t work and the front brought us a replacement very quickly. If we needed fresh towels that too was quick and simple. Close to highway. Near Target, many restaurants. Our family would highly recommend this hotel!