Holiday Inn Express & Suites Warner Robins North West

OMG TALK ABOUT HOSPITALITY! This is he first time We can say someone treated you special and made you feel at home! Gave us an amazing room. Upgrades our room because of IHG member and told us about all the local restaurants and places to see! She was great!

We stayed one night, Dec 29, 2024. We were DISAPPOINTED by this hotel. The mattress was "well used" and not comfortable. We could hear voices from the next room. There was very low water pressure in the tub/shower. The sink faucet was so close to the counter that it was impossible to wash your hands without getting water all over the counter. BREAKFAST was lacking even though we went down at about 7:30. They were out of milk, out of cinnamon rolls, out of yogurt, no fruit choices, just to name a few of the missing items. They explained that the truck delivery would be the next day. There is no excuse for the poor breakfast. Why didn't they send someone to the grocery to replenish missing items for the hotel guests? Overall, we received a very poor value for what we paid. We will choose a different hotel next time.

Wow! What a great place. I want to give a special shout out to Brenda and the breakfast! She made the biscuits and sausage gravy-delicious!! Hot eggs, cinnamon rolls- all so good! And the desk staff, so friendly and helpful. I was even impressed with the sundry shop.