The Old Bell at Warminster

Nice coffee and cake but poor customer service so we won't be returning. We hadn't been to The Old Bell for a while but decided to give it a try. We weren't told we couldn't sit in the lower part of the pub if we weren't ordering a cooked breakfast until we were made to move after already having paid at the till in the upper area which would have been the perfect time to explain that. The barman was also loudly complaining about his lot to whom I assume was a regular - not very professional!

Booked a superior room for my son and his partner as part of their Xmas gift so they had some quality time as we had no room. The room was dirty, filthy wardrobe, cobwebs on ceilings big stains on carpets and headboard, over bed light didn't work. Hairdryer had smoke coming out. Bathroom door stuck, shower wouldn't drain , mould around bottom and plugs dirty. The duvet only just reached the side of the bed so I had to provide blankets as the hotel did not have any others. When I complained to the staff they wouldn't move them, said I would have to pay more for a larger room. Didn't attempt to fix anything. Live locally so really embarrassed at this lack of customer service. Do not stay in room 101. It needs a deep clean should not be used in it's current condition. This is NOT a superior room. It's not fit for habitation. The hotel was written to twice and as others have mentioned they don't reply. Disgusting.i use this hotel for meals and drinks and frequent there lovely garden a lot in the summer but not any more. Sadly it won't let me upload the video footage but will try again.

Lovely stay, with a great breakfast with free newspapers which is a rarity nowadays. Staff were really friendly and will definitely be back. The room was very comfortable with a large screen TV and a good shower. Good selection of beers in the bar.

The hotel is larger than we thought, quaint and quirky, with a good bar area and excellent staff. Location is perfect for Warminster town and short walk to the station. Our room was warm and comfortable with everything we needed. Only spent one night but will def return

We had a lovely family meal. We ordered from the pub and the Thai menu - all of the food was lovely! Reasonably priced and excellent service. Definitely recommend a visit. The atmosphere was very welcoming and the staff very helpful and polite.

Super friendly staff from the moment I arrived. Cozy pub with fine selection of beers. Great menu and a great breakfast. Location, perfect especially for walking Parking on site I stayed in one of the smaller rooms, but it was perfect. Good selection of tea and coffee and water in the room