The Sun Hotel

I stayed at the hotel with a large motorcycle group. The rooms were clean, comfortable, and reasonably priced. We all ate in the main Bar in the evening. Everybody said they enjoyed the food, I had the Salmon which was very good. Breakfast was also very good.

Nice and cosy looking pub. Bar tender not very amiable. Ordered two sandwiches, neither had butter on the bread so were very dry. Couldn't have a cup of tea so ordered coffee. It came in a tiny cup and was finished well before we got our food. Not very impresses.

Perfect location with the castle in front of you . Single room was nice, my bed was comfy. Staff were friendly enough. Breakfast was really nice. Evening meal wasn't as good and a bit overpriced. Only other moan wifi signal was very poor. Will stay again

I have never stayed anywhere before where the staff were so disinterested in their visitors. There seemed to be no management at all. Staff seem to be really struggling - reception is also running the bar in the pub next door. There is no-one about to speak to, no staff in the hotel at night. The hotel restaurant was shut the 3 nights we were there, as was the bar. And this is the summer season ! The lady taking orders at breakfast was unfriendly and got several orders wrong each day - giving us someone else's order on one occasion. The menu was not entirely correct - 'porridge served with a jug of cream' - no cream. Craster kippers served in many hotels in Northumberland, turned out to be yellow kipper fillets............. But, the room although really small, was extremely clean as was the rest of the hotel. It could be so much better with a manager who cared.

The place needs some TLC first thing we noticed cigarette box is hanging off wall ( first impressions) It just needs some love and care the sauce bottles on the table is not a good look This hotel is in such a cracking position but reviews arnt great . It must be said the lads are good .

On our way back to Tynemouth we called in for the first time and what a delight it was, the Sunday lunch looked and tasted delicious and as a starter the tomato and red pepper soup was ultra tasty. What was also impressive was the service, exceptionally friendly and welcoming, will definitely be back again