Old Shire Ln, Waltham Abbey, EN9 3LX, United KingdomDettagli hotel
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1 notte
Recensioni degli ospiti
4.1/5
Molto buono
71 recensione
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Recensioni verificate
Ubicazione4.3
Strutture e servizi3.8
Servizio3.9
Pulizia4.3
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Tutte le recensioni(71)
Recensioni positive(21)
Recensioni con foto/video(2)
Recensioni negative(1)
RaisaY
Camera Deluxe King
Soggiorno: giu 2024
Coppia
2 recensione
2.7/5
Pubblicata: 1 lug 2024
Service rubbish. Wasn't greeted upon arrival on check in. Book breakfast with my room and got told that it wasn't there. Had to contact trip.com several times even tho it wasn't a fault on their part. Trip.com had tried to call the hotel several times and send emailes over the course of three hours to which the miserable woman on reception hadn't responded to. Eventually when I went to reception she originally refused to speak to trip.com as I had them on the phone. The attitude I was met with stunk. Her response was well you didn't book it direct through marriot bonvoy so it's not my problem. Them had issues with the ac, was constantly blowing out hot air even on 15 degrees. Got told there wasn't any fans in the hotel apparently! Eventually moved rooms at 1.20am which was unnecessary and could be avoided if the air conditioning had been checked prior to arrival... seems like the room I was in wasn't the only one with issues clearly. Overall not a nice stay and not worth the money with the issues encountered
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Aloia73
Camera Deluxe con 2 letti matrimoniali
Soggiorno: ago 2024
Famiglia
1 recensione
4.2/5
Molto buono
Pubblicata: 5 ago 2024
Nice hotel for an overnight stay. Very hot weather and our only issue was the room was far too hot, even with a fan on and the air-con full blast. We reported it because I don’t think the air conditioning was working. Apart from that, all ok.
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Utente ospite
Camera Deluxe King
Soggiorno: ago 2024
Coppia
129 recensione
4.0/5
Molto buono
Pubblicata: 4 ago 2024
Great hotel very close to motorway and friendly staff. Clean rooms.
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Utente ospite
Soggiorno: mar 2023
Coppia
1 recensione
3.5/5
Pubblicata: 15 apr 2023
This is a really lovely hotel with very good amenities. My only moan was that the car park is strictly pay no exceptions £4 to park your car at a hotel where you are staying seems a bit wrong.
Although it wouldn’t necessarily put us off going again there are alternative hotels in the area that have free parking for guests.