Utente ospite
27 febbraio 2023
We were greeted by a very nice, I assume Indian/Bangladesh man that was on duty. Very polite. He treated us to a welcome glass of Comandaria. He escortrd us to our suite and showed us around. We wanted to go have drinks at the wine bar but we were told because it was weekday they close at 7pm ( It was already 6:40). We went to our room and ordered a large cheese/meat platter and 2 more glasses of Comandaria. The fruit platter was great! (€40) I then asked for a champagne bucket with ice for champagne I had brought with us. Very politely he told me there was a €15 surcharge for bottles brought from outside. NO WHERE ON THEIR SITE DOES IT MENTION THIS. ( very bad business practices). Hence why I gave 4 stars! I said bring it...what could we do? Drink it warm?? The room was village style ( but luxury), very warm. We also had a fire place with some free wood. €10 for extra wood. Nice large jacuzzi tub, bathrobes, slippers, Apivita amenities, comfortable bed, TV with Netflix. We had a very lovely, relaxing night. Now we come to breakfast, we checked off what we wanted during our check-in and was served in our room at the time we designated. I picked fried eggs, my husband scrambled. We got 1 fried, 1 scrambled ( 2 us what they should be serving), toast, cold cuts & cheese, yogurt with honey & walnuts and 2 croissants that I could have broken a window with! ( REALLY HARD). If not for the surcharge for the ice bucketand the mediocre breakfast, I could have given 5 stars. Lovey staff, nice comfortable suite,
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