Hotel Vitznauerhof - Lifestyle Hideaway at Lake Lucerne

My husband and I, and another couple each secured a balcony room overlooking Lake Lucerne. We couldn’t tear ourselves away from the gorgeous view and sunsets. Don’t worry however if you don’t get a balcony view as all the restaurants, hotel and grounds offer spectacular views of the lake and sunsets. The landscaping is fairytale spectacular, lots of photo ops. Our rooms were exceptionally comfortable and clean. We must provide a shout out to Karen, a member of the waitstaff who is clearly intent on providing a five-star friendly experience to customers. The front desk staff are exceptionally accommodating and friendly. We were so happy the spa offered hours into the evening. The sauna and steam room were fantastic after a long day walking in downtown Lucerne and very much appreciated on a rainy afternoon. We LOVED the Gondola sauna right off the lake. After a good sweat, we took four steps right into the icy cold lake. There are so many private nooks and crannies along the water’s edge, you wouldn’t know anyone else is at the hotel. The location is about a 45-minute drive away from Lucerne and that was just fine by us, I wouldn’t want to visit Lucerne more than a day or two. Lucerne was great to visit, and definitely a good choice for dinners, as the restaurant at Hotel Vitznauhof is very pricey and well, the quality is just not worth it. Hopefully, the formal dining room and the lakefront Panorama Terrace menus will expand and offer more reasonable, quality, and diverse fare. However, the breakfast is fantastic, great selections including smoked trout and salmon, and complimentary Prosecco. Overall, we feel as if everything this hotel has to offer makes the stay reasonably priced. Thanks for the best memories, and hoping to return.

The entire stay at the hotel was outstanding. From reception, quality of accommodation, food and general service. Fantastic location and polite staff. Special thanks to Mr. Marko, who as the manager of the restaurant showed an exceptional level of hospitality

It’s as picturesque as you can imagine. Set in a beautiful spot! The hospitality was very welcoming and friendly. The room was set beautifully and clean. I enjoyed the spa too especially the hot jacuzzi outside. Can’t wait to return

What a great experience. Hotel is amazing and service is excellent. Spa with all different saunas is really good. You can swim at the lake on 15 C degrees water. There is even a Mini sauna just 3 m from the swimming point. View from room to lake is something what is difficult to explain. Highly recommended. Five Star ⭐⭐⭐⭐⭐

Love it, good location, nice room and good service. My family stayed 2 nights and really enjoyed it. The lake view is amazing. 100% recommended.

Overall I can only give this hotel a 2/5. Location: Beautiful but kind of remote. You are right on the lake, so great sunsets, beautiful scenery and its very peaceful. Remote - More than an hour from Lucerne driving, ferry is also about 1hr. Interlaken is about 2.5 to 3hrs drive due to traffic and small roads. Ferry without a pass is about 60 CHF round trip to Lucerne, so quite pricey. Staff: Overall: Very helpful and friendly, no problems. Food: We ate breakfast and dinner at the hotel. Breakfast was very good, with a good selection. Dinner we felt it was overpriced for what it was, you would average around $75 - $100 pp without alcohol. There are also very limited options in the village unless you want to drive. There is a grocery store across the street that you can pick up snacks and other things which is useful. Parking: Decent parking at the hotel at 10 CHF per night. Room: This is where the main issue was. The room overall is quite small, though very clean and well appointed. We had an upgraded room with a patio overlooking the lake. The doors to the patio couldn't be opened fully as the bed was in the way. There is no A/C in the room due to the hotel being a historic building. We stayed at the hotel in early September 2023, it was around 85F / 29C in the daytime with a humidity of around 75%. The lakeview rooms get full sun from around 1pm till 7.30pm in early September, which means they are literally unbearable from about 3pm. The hotel does provide a fan, but it's not really useful when inside the room the temperature was reading 91F/ 33C. This is a big problem as the hotel isn't a low end establishment and we expected better. In addition, as the evening comes in, there was a high amount of mosquitos (due to the lake) which if you leave the doors open, you will be eaten alive, this adds to the problem with an already hot room. If there was some kind of bug screen this would have really helped as there is no other way to cool the room down. Overall, we were happy to leave, even though the views and location are spectacular and staff very accommodating. The problems with the room are too much based on this price point.

Overall, our stay was enjoyable. The absence of air conditioning was a drawback. It was challenging to sleep in late September due to the heat. Opening windows led to mosquito issues, making sleep impossible. The fan in the room was ineffective in cooling it down.