Hotel a 3 stelle a Vitória

We stayed here in April 2022. We were 2 adults and 1 child (aged 6) and we stayed in a one bedroom apartment. The location is fine. Although it's not right in the heart of the tourist area, it's a short walk to the main square and the distance didn't feel annoying or limiting. There are a couple of small supermarkets on the same street as the apartments (one directly underneath) which means you can get supplies for your stay. Parking is onsite and although I'd booked this as part of my stay, it hadn't come up on the App and I needed to contact them before I'd even arrived to clarify how to access the car park. Cue using the Libere App to ”talk” with a customer service rep. I was also sure that I'd added the discount code to my reservation but this wasn't applied, and they wouldn't honour it. *Everything* is done electronically, through their App. In theory, this should make things quick and efficient but without a proper reception, the experience felt cold and clunky. We ended up having to contact ”reception” again as our room was not made up with bedding or towels for our son. Then, the bedding which was provided was dirty, the second attempt was also dirty (I know, unbelievable!) and housekeeping managed to get it right on the third attempt. The room itself was great: modern and spacious with brand new equipment in the kitchen. Apart from the issues with the bedding, the room was immaculately clean. Check out was also annoying. We were to be out of our room at 11am. We checked out of our room and made our way to the carpark. It was around 11.07am and between leaving our room and trying to get into the carpark, our entry code expired and we were stuck in a corridor. Again, I had to contact the staff via the clunky App to get a new code to access the carpark. Just annoying. Overall, we were disappointed with our stay at Libere. It was a great space in a decent enough location, but the electronic service system just didn't work. It was all just a bit niggly. We wouldn't stay here again.

Ci piaceva la nostra camera con balcone, ma non ci sedevamo. Non notavamo nulla di rumore dalla strada occupata. La sala colazione aveva un bel buffet e la zona del bar era accogliente e piacevole. Il personale di fronte era utile nel localizzare i ristoranti e mostrarci dove tutto era sulla mappa. Il nostro unico lato era il parcheggio designato per noi era molto, molto stretto per il nostro autonoleggio. In generale ci è stato divertito l'hotel.

A Vitoria-Gasteiz (Ali-Gobeo), Hotel Restaurante Araba si trova a soli 5 minuti di auto da Churches e da Museo Diocesano de Arte Sacro. Questo hotel si trova a 2,4 km da Cattedrale di Maria Immacolata e 2,6 km da Piazza Virgen Blanca.Avrai a disposizione una terrazza e un giardino da dove ammirare il paesaggio e potrai utilizzare servizi come il Wi-Fi gratuito. Questo hotel propone, inoltre, servizi per matrimoni, una TV nelle aree comuni e l'assistenza per la prenotazione di tour e biglietti.Hotel Restaurante Araba vanta un buon ristorante, Araba. Concludi la giornata in bellezza con il tuo drink preferito! Presso questa struttura troverai un bar/lounge davvero fantastico. La colazione continentale è disponibile a pagamento tutti i giorni dalle ore 08:00 alle ore 10:00.Potrai usufruire di quotidiani gratuiti nella hall, una reception aperta 24 ore su 24 e deposito bagagli. Il un parcheggio (a pagamento) è disponibile in loco.Rilassati in una delle 20 camere della struttura, complete di minibar e TV a schermo piatto. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via satellite è l'ideale per concedersi un po' di svago. Il bagno in camera dispone di doccia, set di cortesia gratuiti e bidet. I comfort includono telefoni, casseforti e scrivanie.

Conveniently located on one of the main routes into Vitoria-Gasteiz, this modern hotel stands out for its stylish, minimalist design and chic, on-site restaurant. The Gobeo Park is well located for business guests visiting the nearby Daimler-Chrysler centre and other businesses in the city centre, just 5 minutes away. For leisure guests, the hotel can be used a base to explore the countryside around the nearby River Zadorra and the stunning Basque landscape beyond. Enjoy delicious gourmet cuisine in the Gobeo Park’s Zapiron Restaurant, which provides a spacious, fashionable setting for your meal. Business facilities include 2 large conference rooms, supported by state-of-the-art services.

Wonderful helpful staff who made us feel at home. Room is very comfortable with perfect facilities for us. 10 minute walk to centre was ideal and the sushi restaurant attached was a good find also. I was competing in Ironman and the normal late opening of most restaurants isn’t ideal for that so self catering and the sushi restaurant was just what we needed

Per una notte non c'è altro. Non c'è armadio, solo un paio di perche' inconvenienti in una parete. Il letto bene. Il bagno bene ma il lavabo piccolo e inconveniente. Buona vista dalla finestra. Il parcheggio costa 10€ ma, ci sono parcheggi vicino gratuitamente. Sono 10€ per cane e notte (non per soggiorno). Abbiamo arrivato di notte con prenotazione, molto stanchi, e abbiamo dovuto aspettare 10 minuti per gestire tutto sul computer. Finalmente ci assegna una stanza e quando abbiamo aperto ...era usata e abbiamo dovuto scendere per chiedere un'altra.

Hotel molto vicino alle esterne della città di Vitoria. Raccomandabile nonostante sia nel centro. Abbiamo avuto la mia ragazza e io nella Suite Junior e siamo stati incantati di tornare.

Somos una familia que hemos realizado una estancia en agosto en dos habitaciones del Hotel Jardines de Uleta: una habitación doble (dos adultos; estancia de 7 noches) y la otra triple (1 adulto y 2 niños; estancia de 5 noches). Nos habíamos alojado previamente varias veces en este hotel. Las habitaciones son realmente apartamentos, cuyo servicio de cocina se contrata aparte y tiene un coste adicional de 35 euros/día (precio que considero abusivo). Nuestra idea era contratar los servicios de cocina para la habitación (apartamento) triple y usarla principalmente para cenar en ella los cinco miembros de la familia las cinco noches que íbamos a pernoctar conjuntamente (se requería únicamente que el servicio tuviera 5 cubiertos, cinco vasos y cinco juegos de platos). Al llegar a la recepción, nos recibió una señora que, al solicitarle el servicio de cocina nos dijo, con una amabilidad de protocolo, que, aunque lo sentía mucho, no había disponibilidad del servicio y que deberíamos haberlo reservado previamente. Esto no es cierto, pues no puede hacerse ‘online’; la prueba está en el rótulo que aparece en las habitaciones (Foto 1). En el diálogo que prosiguió, carente de empatía por su parte, fue imposible entenderse con ella, aunque nuestra solicitud era sencilla y creo que razonable. Cuando ya estábamos en la habitación doble, nos llamó por teléfono y nos ofreció el servicio con utensilios solo para dicha habitación y para las siete noches, cuando solo íbamos a pernoctar todos juntos 5 noches (las otras dos noches no lo necesitábamos). Evidentemente, con dos niños, esto nos cambió completamente los planes y estropeó nuestra estancia. Total: empatía y ganas de satisfacer las peticiones de los clientes, nulas. Hay que decir, en honor a la verdad, que el hotel está en un entorno tranquilo y agradable, aunque lejos del centro de la ciudad. Las habitaciones están bien, pero tienen sus defectos. Así, la habitación triple tenía una cama supletoria en la sala donde está la televisión, con lo cual es poco compatible dormir y que otra persona vea la televisión a la vez; en las habitaciones, solo existe una diminuta papelera que está en el baño; no hay luz individual en las mesillas de la habitación doble, y en una habitación, la puerta del baño no encajaba bien en el marco y cerraba mal. En cuanto a otros servicios, los precios de la cafetería, que es normal y sin lujo alguno, son escandalosos; dos cafés cortados nos costaron 5 euros (Foto 2). Por lo demás, creo que algunas indicaciones sobran. Es evidente que el negocio del hotel aumentaría sus beneficios si los clientes subieran por las escaleras en vez de hacerlo por el ascensor, pero pienso que los consejos sobre salud es mejor que los haga el médico y no el hotel (Foto 3). Creo que podíamos considerarnos clientes del hotel, pero obviamente no volveremos más.

Non ho ricevuto un check in e-mail. Dopo l'arrivo, devi chiamare il telefono internazionale a lunga distanza per trovare il servizio clienti artificiale prima di ricevere un check in e-mail, gli altri sono buoni.

Located in the residential neighborhood of Lakua and with easy access to the city center, since the tram stop is in front of the hotel and at the exit of the city due to its proximity to the highway. The modern furniture of the Duque de Wellington hotel creates an elegant and simple atmosphere with wooden floors, minimalist decoration and intelligent use of light throughout the building. The large windows in the common areas will allow you to enjoy light and airy spaces during your stay. All rooms have air conditioning, Smart TV and private bathroom. The entire hotel is a non-smoking space and failure to comply with this regulation will be punished. We have reception during the day (except Sundays and holidays when we are only in the morning). To check-in outside these hours, we have a self-check-in machine at the hotel entrance. The closest points of interest are the Txagorritxu hospital, the Basque Government and the bus station.