Michele
10 giugno 2024
Rooms were overall clean but not stocked appropriately- for example shampoo and conditioner mounted in shower but completely empty in one room.
Other room did not have any soap or shampoo (not mounted on wall or in small bottles)
Second room had sheet only on bed, no blanket or comforter.
At breakfast, all stations completely empty including no coffee. While waiting with others for coffee, husband observed staff member chatting with friends for 20 minutes and then this staff member told the people waiting (in a rude manner) to make sure they didn't leave any trash and pointed to where they "better place their trash"
When coffee arrived, it was not drinkable due to tons of coffee grounds in it.
I realize that the hotel was fully booked, but this should have been anticipated.
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