Hotel Ssgrand Pondicherry with Swimming Pool

Unfortunately, it was not a pleasant experience. The location is far from the city and quite difficult to find, especially if you're not familiar with the area. There were no proper signs or directions, making the journey even more frustrating. Upon arrival, i was disappointed to see that the hotel's maintenance was almost nonexistent. The room looked outdated, the furniture was worn out, and the bathroom was in terrible condition. The cleanliness was below average, and it was clear that the hotel staff did not prioritize upkeep. The worst part came after checkout when the staff suddenly accused me of damaging the washroom pipe! i had no issues with the bathroom while staying there, yet they tried to put the blame on me. It felt like an unfair attempt to charge extra money, which was completely unacceptable. Overall, i would not recommend this hotel to anyone. The poor maintenance, inconvenient location, and dishonest staff made it a very disappointing stay. Save yourself the trouble and look for a better place.

very nice place to visit with family. swimming pool are also good for kids & family. rooms & bathrooms are also good. well maintained.

Worst and very bad experience. The hotel stands below the standard.. The pictures shown are during inaugural. Looks like abondened property. Lack of maintenance. Careless staffs.