Hotel Viura -Apertura 15 de Marzo 2024

The Hotel is at a great location, very quiet and with good service.

Have to admit our first impression of the blocks of concrete made us wonder why we had booked this unconventional designed hotel in a quiet village, however, we got to love the place. The staff were extremely helpful and professional. The artwork around the hotel was incredibly interesting and unique. The design was very clever from top to bottom. The 4th floor had loads of private relaxation areas on the top of each block with walkways in between screened by bamboo. The lifts were the best we’ve used in the past ten hotels on this trip. Breakfast was a great selection of cold and hot food with plenty of cakes and fruit. Excellent coffee making and the best fresh orange juice. We stayed three nights and ate all the evenings in the restaurant. The Head Waiter (think his name was Mooney) looked after us extremely well as did his number2. The food was excellent and starters needed to be shared if we wanted three courses. Always a fabulous selection of wines both by the glass and bottle, with Mooney passing on his personal knowledge recommendations. The front desk recommended we take the village wine bodegas tour and having the opportunity to visit a small, medium and large winery for tasting was brilliant. The only three minor criticisms I have are: 1. A kettle to make tea would have been better than the pod coffee maker, 2. Filter water in room instead of bottles and 3. Reusable rather than disposable cups in room.

Hi, I was at your hotel and wanted to give this feedback: • When I was there, I proposed to discuss my following visit in April 2024, but you evening colleague (the evening we arrived), was not interested, she clearly preferred chatting with other of the staff. I found her quite rude, and the fact she said that the hotel doesn’t like groups on the week-end … • The same evening, we ate with our group of 23 people at your hotel, worst dinner we had of our week in Rioja, fish was dry, service was for from polite. • Rooms, some rooms incl mine don’t have curtains, but stores, which don’t close of the windows verry well. In summary, for someone likes me who spends at least 2 months a year in hotels, this was by far one of the worst. Hopefully someone in your management picks this up, fixes it.