Utente ospite
21 dicembre 2024
What I liked: I stayed in Vivanta for 5 weeks for an office work and I thoroughly enjoyed my stay. The rooms are spacious, view was great (I could see Durga Temple from my room), gym was big and there was a helper in the gym which came as a surprise. Each and every staff member was very humble. The security guards, front desk staff, restaurant staff (Rajesh, Laxmi, Akshay and Arik), the room-cleaning staff, all of them were very welcoming. What I didn't like: I had to travel to rural areas every day for work. As it was difficult to find hotels to have lunch, I asked the hotel staff to pack some sprouts in a small container (it wasn't even 200ml), and they did. This continued for almost 2 weeks. One fine day, the restaurant's manager had a problem with the situation and sent his staff to say no to me. They told me that packing sprouts would be fine for 1-2 days (it was already 2 weeks by then) but continuing it would cost me 350/- plus taxes. I understand it is business but just have strict rules, better communication amongst your teams, and let the customers know beforehand so that we are not disappointed in the change of service.
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