Recensioni su Leonardo Hotel Vienna Hauptbahnhof

Risposta dalla struttura: Dear Guest,Your kind words regarding our front desk team have been well received. It's delightful to know that they were able to assist you in booking tickets for the Vienna State Opera, contributing to your memorable experience. We are also glad to learn that we could provide convenience for your travel to Salzburg by storing your unused items.It's always our pleasure to ensure our guests' needs are catered to, making their stay as enjoyable as possible. We would be more than happy to welcome you back should your travels bring you to Vienna again.With warm regards,Milica KrojsGuest Relation Agent

Risposta dalla struttura: Dear guestThank you for your great review!It's delightful to know that you found our hotel's location convenient for your travel needs. We are indeed fortunate to be located in close proximity to the train station and other major transportation networks, which we believe contributes to an easier and more comfortable stay for our guests.Moreover, hearing that you appreciated our decor, ambiance, and the conveniences in your room such as the air conditioning and soundproofing, is indeed encouraging. We strive to offer our guests a comfortable, pleasant, and enjoyable stay and your feedback suggests we are on the right track.We hope to welcome you back at the Leonardo Hotel Vienna Hauptbahnhof in the future for another convenient and comfortable stay.Best regards,Milica KrojsGuest Relation Agent

Risposta dalla struttura: Dear Toshiyuki,Your words of appreciation have truly brightened our day! It's delightful to learn of your positive experience at Leonardo Hotel Vienna Hauptbahnhof and that you appreciated the convenient location and cleanliness of our facilities.We're especially thrilled to know that you're considering making our hotel your regular choice when in Vienna. This is the highest compliment we could receive. We look forward to welcoming you back for your fifth visit to the city.With warm regards,Milica KrojsGuest Relation Agent

Risposta dalla struttura: Dear Superkate,Thank you for taking the time to share your review!We are deeply sorry to hear about your experience at our hotel. We understand your disappointment regarding the unfortunate loss of your ring. Our team's goal is to provide a comfortable stay and ensure all our guests' belongings are secure. We are truly sorry for any distress caused.We are grateful for your feedback, as it allows us to strive for improvement and better meet our guests' expectations in the future. We hope to have the opportunity to welcome you back for a more satisfactory experience.Best regards,Milica KrojsGuest Relation Agent

Risposta dalla struttura: Dear Pavel,Your stay at Leonardo Hotel Vienna Hauptbahnhof seems to have been a pleasant experience and we are truly delighted to read your kind words. It's wonderful to know that you appreciated our strategic location and enjoyed our western breakfast. We strive to provide an exceptional experience to our guests and it's gratifying to know that you were satisfied with the thoughtful amenities such as the complimentary sparkling water and the espresso machine in the room.We look forward to welcoming you back again for another memorable stay.Best regards,Milica KrojsGuest Relation Agent

Risposta dalla struttura: Dear GuestThank you for your good review!Your kind words about our hotel environment and proximity to the train station are greatly appreciated. We are delighted that you found our prices cost-effective and enjoyed our breakfast offering.Regarding the view from your room, we understand that it did not meet your expectations. We aim to provide a pleasant stay for all our guests and a good view can certainly contribute to that.Thank you once again for your valuable feedback.Sincerely,Milica KrojsGuest Relation Agent

Risposta dalla struttura: Dear Jerri He,Thank you for your great review!We are delighted to hear that you enjoyed the convenient location of our hotel as well as the room to be comfortable.We would like to let you know that we offer our guests to borrow a kettle at the reception desk.We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

Risposta dalla struttura: Dear Guest,Your feedback regarding your recent stay at Leonardo Hotel Vienna Hauptbahnhof is greatly appreciated. We are delighted to hear that you enjoyed our prime location and breakfast service. However, we understand that the design of our bathroom amenities did not meet your expectations. It's important for us to ensure our guests' comfort and convenience during their stay. Your comments offer us an opportunity to continuously improve our services and facilities.Once again, thank you for sharing your experience. We hope to have the pleasure of welcoming you back in the future.Sincerely,Milica KrojsGuest Relation Agent