Mercure Grand Hotel Biedermeier Wien

Bell'hotel, colazione molto buona! Ma la mattina presto si sentivano dei rumori provenienti dal personale addetto alle pulizie dell'hotel, quindi era difficile dormire.

La colazione costa 21 euro e non 17 come indicato qui. Buona selezione anche se con ottimi salumi, formaggi e uova cucinate secondo le vostre preferenze. Le camere erano pulite e silenziose, il personale era sempre sorridente, quindi abbiamo avuto una bella esperienza.

Bella e ottima posizione. Torneremo di nuovo.

The location is unbeatable for us. We arrived in Vienna late at night and didn't want to fiddle around with public transport at midnight with a kid and luggage. The Mercure is literally only a few minutes walk from the airport train terminal, which is precisely the reason why we picked it. There are two U-bahn stations within walking distance, so are the tram stations. Plenty of shops, restaurants, supermarkets and a mall nearby (also the train station). The room is clean spacious, and has everything we need. Our favorite is that there are two blankets so we didn't need to fight over it. The only minus point was that there was no hot water in our room. When I seek help from the reception (twice) their answer was that I had to figure out myself and the flow was probably just slow. I had to walk around to find a staff member to prove that there was no hot water. They granted me access to the next door room to have a shower but still the whole incident kind left a sour taste for our experience.

Everything was good. The hotel is located at a calm and lovely street. With plenty of cafes and coffee shops around. few minutes walk from the train station ( small shopping mall) to airport. Tram and bust stop is also few steps away. The Only inconvenience - there is no elevator on every floor and no one to help you with luggage. :( had difficulties to carry two heavy bags up and down on stairs. :( No air condition in the room.

bed could be better. staff very supportive.