Foto Hotel Imperial, a Luxury Collection Hotel, Vienna

Risposta dalla struttura: Dear Yigerenfei,Thank you so much for your kind review!We're delighted to hear that you appreciated our classic facilities and elegant atmosphere. It's wonderful to know that our location near the Golden Hall was convenient for you. We hope to welcome you back soon!Kind regards,J. Thomas C. van OpstalGeneral Manager

Risposta dalla struttura: Dear Guest,Warmest greetings from hotel Imperial Vienna!Thank you for your wonderful 5/5 review. We are delighted to hear that you enjoyed our service and the complimentary room upgrade. It's fantastic that you appreciated our location and the view of St. Charles Church from your room.We are glad that you had a great time and look forward to welcoming you again when your travels take you to Vienna.Kind regards,Marina RogovaHotel Manager

Risposta dalla struttura: Dear Shuimansanlou,Thank you so much for your detailed review! We're delighted to hear that you enjoyed your stay at the Imperial Hotel Vienna!It's wonderful that our prime location added value to your visit. We are delighted that you appreciated the room upgrade and its charming features, including the small loft and balcony view.We apologise for any inconvenience caused by the numerous light switches and slower lifts. As a historic building, some aspects may be a little slower and different, but we are constantly renovating and modernizing to ensure your comfort and satisfaction.We're delighted to hear that our comfortable bedding and daily chocolate treats have made your stay comfortable and enjoyable. It's also great to hear that you enjoyed our breakfast and restaurant menus.Thank you again for your thoughtful feedback! We look forward to welcoming you back on your next visit to Vienna!Kind regards,Mario HabicherGeneral Manager