Trayvon
21 novembre 2023
Whatever staff member that was working the morning the 19th was VERY rude when i was checking out… she was demanding that she was going to keep my deposit without even telling me why. I had to ask multiple times politely while she kept giving attitude to explain to me why she was going to keep my deposit. She claimed that my girlfriend was smoking in the room and that the whole room smelled like cigarettes and smoke. Mind you none of us smoke cigarettes. When I went to question my girlfriend about it she stated the staff member walked in the room WITHOUT knocking and saw my girlfriend blow a small amount of smoke out her nose. My girlfriend has a small vape pen. If she wanted to keep the deposit for that small amount of smoke and it violates policy that’s fine, but for her to create a whole lie about the room smelling completely like cigarettes and to be that rude for no reason at all was very unprofessional.
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