Hotel Garny Pleso

Humble but cozy and clean hotel. Near there is Euro Spin, where it is inexpensive to buy products of any quality, and the hotel provided the kitchen (if one requests politely). Drinks are cheap at the bar. The staff is polite and speaks quite good English. Good value for money, although certainly not cheap.

It could be a nice hotel in a convenient location near the airport, however, my experience was not the best one. I arrived in the evening around 11 pm, after travelling two days and was very tired. It is July and they gave me a room which was very warm. I thought "ok, it doesn't matter, I will switch on the air conditioning and it is going to be chilled in a few minutes". However, one hour later the room was even one degree Celsius warmer than when I arrived (29°C). I called the reception desk to ask what was the secret to chilling the room and the lady receptionist said that in a few days someone will come to fix the air conditioning. Meaning that they gave me the warm room in July knowing that the airco did not work. I had a reservation so they were expecting me.... Only after I expressed that I was not happy with the situation and that I was very tired after two days of travelling and said that all I wanted was to sleep, the receptionist offer that I come with her to check other rooms in order to find the one where airconditioning worked. It was midnight, I dress again and go with the receptionist. The first room we entered was nicely chilled. This checking should have been done before guest arrival, if the host cared for the wellbeing of the guest. I am not blaming the receptionist, she probably just did what she was told to do. However, she did not apologize or showed any empathy. She even seemed kind of angry when she gave me the keys of another room. So, finally, I could sleep, but that unpleasant experience was really not necessary. Otherwise, the hotel could be a good value for money and in a convenient location to use before or after the flight. Having had this experience I will not come back.