Hotel Wilson - Velankanni

I and my family stayed in room no 203(AC delex double bed room) on 12th and 13th Oct 24. Location. Behind Fish market. Rotten fishy smell. Reception. Horrible.No manners at all..no responsible person in the counter. nobody to take laguge. drinking water,soap etc I have to collect from the counter and carry to the room and even bathing towel. there is no room service. no intercom.to get any urgent Help I had to go down from the 1st floor.my one experience - I was using the the toilet. not a single drop of water. nobody else in the room.no intercom in the room. what I can do in this situation,no toilet paper. think of such a situatin..at last I took the bathing towel and managed.I had to clean the bathing towel also! I am 78 years old. Second Experience. there was only one bathing towel in the room.I went down and reported the matter. it was arround 8 pm.then the person in the counter said that " all the towels had taken fór washing and only tomarow morning you would get towel." then I asked him,"only tomarow morning I take bath" then he said*YES". when I heard that I shouted at him.after my shouting,he went to the store room and brought one towel. How was the reception.think of?. cleanees ----------pellow cover, bedspread and even bathing towel were not well cleaned and not upto standerd. Bath Room. Hot water was available only in the shower and not in the tap. I needed only BODY wash.so what I did,I collected hot water from the shower ( that was not easy job).it took20minitues to fill a bucket.alredy the water temperature was very low.when it came down to fill the bucket by 20 minute it was almost normal water..this was my another bath room experience. Flooring. cracked floor tiles in203. Electrical only one plug point.ifyou want to charge your Mobile and another person s you have to wait hours.these are some of my bitter experience s. Do you want more.this is AC delex rooms. Only+ point disten ce to the shrine

No restaurant facilty. No service boys for luggage. Hot water is supplied far from room. We need to fill and bring by ourselves