Four Seasons Resort Nevis

Hello, Yesterday I had the pleasure of renting a cabana through resort pass. There was no place in the app leave feedback so I figured I would try here. We had a once in a lifetime day in Nevis, special thanks to Jamilah and Suyna (not sure the correct spelljng)The service in particular was outstanding. Sushi, cocktails, and the gorgeous opulent surroudings were a real treat. The beach was world class. We had great luck snorkeling seeing fish, stingrays, and turtles. We also asked for some local tips as we were trying to see the island and the ladies were very reasourceful ensuring out day trip from Saint Kitts was complete. Special thanks to manager Kish for getting us access to the spa for showers before our island tour and dinner at Bananas. We have traveled to over 30 countries and can’t wait to come back and stay in Nevis at the Four Seasons. Your entire team are wonderful global ambassadors for not on your brand but the island. Words cannot how grateful we are for your hospitility. Thank you!

We stayed at in October 2024 and it is truly unique for several reasons: 1. Jaw dropping beauty everywhere you look, the mountain on the east side, the beach and pools on the west side. 2. The island embraces travelers and the staff is special. 3. The amenities are all setup to amaze. The spa is set aside with its own cool and warm pools, each with an intimate setting. Tennis on beautiful courts, golf on a beautiful course. 350 acres on a premier beach. Even the dock is spec, facing west for sunsets, the resort even has a Bar open to serve drinks while watching the sunset. 4. The dining is diverse and well executed. 5. You can truly relax and have everything you need on property.

Can't say enough about how amazing our stay at the four seasons was. The grounds are gorgeous, pools are stunning and the staff is top tier. From front desk, to poolside servers, to the amazing and accommodating chefs who dealt with all our dietary needs (thank you Andrea and Raj!!) we will definitely be coming back with family. The spa was perfect as well, views are spectacular. Everyone here is friendly and happy to make sure your stay goes smoothly, managers check in on you often and you definitely see the four seasons quality in your stay.

Went with our family and stayed in a suite. Overall the location and many of the amenities were lovely. Very swimmable and clear black sand beaches great for little children and right by the pool area. Kids club was fantastic with super activities, a nice clean and updated space, and caring staff- my kids couldn’t wait to go back every day. There were a few major gaps though that weren’t up to fs standards. One was the room- it smelled horribly of bug spray and mold and the buildings overall are all very dated and due for updates- it was uncomfortable for us to stay in the room for long. Service and staff was average at best- very slow and hard to find people to help- no one cleaned the pool and beach chairs towards the afternoon when people left and it was often impossible to find a seat or service anywhere. The pool and splash pad need some major help- mold around the perimeters, uneven floors, generally very dated and in need of repair. The adults pool seemed fine. The resort should offer clear beach bags like they do at the Anguilla location. Loved the monkey tour and the coconut experience- those are musts. Quality of tennis area is also high. I would probably not recommend this property as it is for the price and experience expectations.

The trip was amazing and the resort was classic and well kept, you do have to ask to get the things you need but once we did/ everything went smoothly. One employee that stood out and went above and beyond was Killion, thank you Killion for making our entire trip relaxing and Lux!!

Hi, A few items of concern in no particular order… Does anyone have a suggestion of what the hotel should do ie typically apologize /or how to best compensate me for giving me food that is supposed to be gluten-free … but never is! I even asked the waitress and chef to confirm and it was only after dinner that they came out with their cell phone saying “oh no - we made a mistake”. The chef didn’t even apologize just went and took the ticket from the buffet and disappeared for the rest of the evening. I ate this on Friday and I’m still feeling sick Tuesday evening. When we checked in, we asked if we could get an extra bed for the room we were given the height of my kids (and ages ) as the bed situation was really only comfortable for 3 … long story short we were sold an additional room only to find out the day we checked out that the room category could have a rollaway at a fraction of the cost that would have been more than sufficient. I was told roll aways were not an option “at any time at this hotel” by the person who walked us to the room. Believed both staff members - lesson learned - will google next time. I asked for the manager to call me Friday pm regarding the food situation and I’m still waiting to hear 4 days later! We have been before without kids but based on 2 years ago (and this time) the standard were noticeably lower - we will not return. For those on the fence I would lean on Manderin Oriental - better service - attentive staff ..and managers who care! IeCanouan - hands down better! FYI Nevis is beautiful location and views - but the staff at sunshine’s were more professional as a good comparison. We rented a boat for the day and that was amazing - as are the sunsets. Sushi bar at hotel was good as is Mango - reserve ahead for sure.