Hotel in zona Jimi Hendrix Shrine, Vancouver

Hotel fantastico. Molto conveniente mentre andavamo sulla Princess Cruise. Il concierge, il personale di front office e la custodia erano tutti molto amichevoli e ci facevano sentire a casa. Molto consigliamo questo hotel.

The location was perfect, and the room was quite spacious for the two of us, my teenager son and i, as we were in town for university campus visits. The beds were very comfortable, and the Starbucks in the lobby, and the mosaic restaurant served good food (for lunch). Parking was right down in the basement, and was very convenient. We parked the car there and walked around Robson avenue for shopping. Checkout was also very speedy and done online, without the need to line up.

My stay at this hotel was incredibly pleasant! From the cozy rooms with a great view to the friendly staff, everything was just great. The location of the hotel is also impressive - it is convenient to all the attractions and restaurants in the city. I felt right at home and can't wait to come back here again!

The location was good, not core Downtown. Staff was pleasant. Easy check in and check out. Room was clean, with enough towels and toiletries. Fridge was empty, no complimentary water - I later realised this is a Vancouver thing. There is a restaurant by the lobby, where you'll get a 10% discount only if you show your key and you are eating in. The ambience was good, lovely staff especially YuHi. The food was amazing, never had mashed potatoes that much before 😂.

Ottimo hotel in buona posizione con facile accesso al centro di Vancouver. Camere pulite Piscina buona. Colazione a buffet buona. Consiglio questo hotel per soggiorni brevi. Sono stato qui un paio di volte e ci tornerò.

Mio marito e io siamo rimasti una notte al Burnaby per assistere a una cena vicino a noi, abbiamo controllato la nostra stanza e il riscaldamento era già a 68 e sembrava che funzionasse bene. Poco dopo che siamo arrivati in camera, una persona di manutenzione ha colpito la porta per vedere come funzionava il riscaldamento, che avrebbe dovuto farci entrare per quello che sarebbe successo dopo. Un po’ più tardi, l’unità ha iniziato a sputare l’aria più fredda. Potrei aggiungere che l'unità non si è mai riattaccato e si è mai accertato. Ho girato l'unità fino a circa 72 per vedere se ciò avrebbe fatto una differenza, ma non l'ha fatto. Ci siamo contattati sul desktop e entro 5 minuti, la manutenzione è venuta a controllare. Ci è stato detto che il riscaldamento doveva rimanere a 68, non più alto o non funzionava. Non ho mai sentito dire di una cosa del genere. Alta temperatura a Vancouver era a metà di 40 anni, cadere nei 30 di notte. A questo punto, era 5:30 e dovevamo uscire dalla porta per l'evento di cena al 6PM. Vorrei che avremmo chiesto una stanza diversa, perché quando siamo tornati era sicuramente più freddo nella stanza. Siamo stati tutti stanchi e abbiamo dovuto lasciare l'hotel prima di mattina, quindi abbiamo deciso di “sbarazzarlo”. Ho cercato di fare un'altra camicia e non c'era nessuna. Mi sono fatto dormire per un totale di 2 ore nel mio cappotto. Non era una comoda esperienza. Con generosità, darò questa proprietà 2 stelle, perché la stanza stessa era pulita e il letto era comodo. Il cameriere del desk ci ha concesso un sconto del 50% per il nostro disagio, che era il migliore che poteva fare, ma quando ho contattato il loro QC è stato offerto un sconto del 50% per un futuro soggiorno. Non credo che li accolgo su questa offerta, ma comunque grazie.

Stagione per 3 notti. Persone bellissime, camera fantastica e posizione perfetta, proprio sul bordo delle splendide aree da cammino, così come nel centro di Vancouver. Bar, ristorante, negozio di liquori e negozio generale sul sito o vicino. Grande hotel. Sarebbe 100% consigliabile.

i enjoyed the hotel resort..Conveniently located in Richmond...Easily accessible to everything. Preferable to have a car. Sky train was avail , but we had our own vehicle. Resort fees includes the parking which is good compared to other hotels nearby that charges $50/night for parking. I definitely would recommend to stay here. Room sizes are large, good entertainment.

大堂到房間距離太遠，標識也不清晰，3層無電梯，拖着大行李找了很久。 房間設施設備還是不錯的，而且也算比較新。酒店裡還有幾個露天泳池。 位置一般，周邊幾乎無商業。 總之，應該是適合度假，不適合中轉飛機臨時歇一晚的。

Thank you for the opportunity to describe my Inn at the Quay experience. I was booked for a day procedure at Royal Columbian Hospital at 6:00AM on Saturday May 20. Because I was travelling from out of town and had to be driven home (as a requirement of the procedure) I elected to travel by train to Vancouver and then New Westminster on the day before, Friday. On Tuesday May 16 I booked a room at your hotel for the night of the night of Friday May 19 for $389.00 ex-taxes. My plan was to take a cab to the Hospital and then my daughter was then going to drive to town to pick me up and drive me home after the procedure on Saturday. After travelling to New Westminster I had time to kill because I called the Inn at the Quay to see if I could get an early check in but was told that you were very busy and that was not possible. The hospital recommends attending with only your care card for security reasons. For this reason I had my BC Care Card and the credit card I used to book the room in my cellular phone case. During my wanders I lost my phone. Fortunately I had a significant amount of cash so I got a cab immediately and attended at your hotel. I explained my situation to the clerk on the desk and she said that she could not check me in without the credit card I used to book the room. I asked her if you would charge that card with the room price if I had not shown up and she agreed that that was the case. When I asked if she could just charge the card and let me stay she said that the situation was different and was against your policy. I questioned her further and she summoned a person form the back office who agreed that the situation was completely different and actually said “Sorry, we can’t help you.” When I suggested cancelling the credit card transaction and paying in cash that suggestion was also turned down. Reason was lost on these two minions that are trained to be slavishly obedient to your rules and policies. I am sure that if you question these two they will agree that I was polite and courteous throughout our encounter. After several attempts at circumventing their indifference I felt that I should leave before I started to get mad. As a competent, attentive and businesslike hotelier I am sure you are aware of the saturation in your market on any given day. If you harken back to May 19 you will recall that all of the other hotels in New Westminster and as far as Port Coquitlam were completely booked. No matter, I was able to avail myself of a comfortable chair in the admitting lobby of the Royal Columbian Hospital from 4:00PM on Friday until 6:00AM the following morning. Except of course when I had to leave the admitting lobby while the janitors polished the floors. Because the Emergency Room lobby was full I was able to meet some of the interesting local street residents that were outside at 2:30AM. The questionnaire you emailed me “after my stay” to comment on my experience does not have sufficient space to fu