Utente ospite
9 luglio 2024
What a great find! Our 3rd visit in the last year. I am a BC resident and have brought visiting family to stay here before flying back to the UK. Perfectly situated to experience many of Vancouver highlights. Hiring bikes to cycle the sea-wall, right outside the hotel. 10 minutes car ride to Capilano, and 20 minutes to Grouse mountain. A 15 minute walk to English Bay and stunning sunsets, as well as so many fabulous restaurants on the doorstep. The hotel itself was bright, spacious and spotless, with excellent bed linens, duvets and pillows. The full kitchens were very well equipped, and the roof-top patio was a delight to enjoy morning coffee on. The staff are EXCEPTIONAL. Rob, Clint, Van, Mark, Rizza, and Jackie, as well as other staff we came across. They accommodated any special requests, stored baggage, prior to check in, and gave early check-in’s if it possible. We were able to leave our car with luggage after check-out., in the gated parkade. They were open to suggestions, and feedback to improve their customer service and guest experience (although not much is needed). They were all personable and friendly and so pleasant to interact with. Looking forward to going back!
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