El Niu - l'Amagatall de Cal Tonedor

Hello, I rented 3 rooms with showers for 3 adults and 4 children from L’Amagatall de Cal Tonedor Appart Hotel between August 12-17, we reached the appart hotel by traveling 900 km, but when we reached the hotel we encountered a huge surprise, the owner of the hotel showed us a ruined house instead of the rooms we rented and insistently tried to make us accept that this is the house you rented and we said we could not stay there, we told him to give us the rooms we rented but they told us that they put other customers in the rooms we booked so we could stay in the ruined house or they would refund our money, we had to choose the refund process and they refunded our money, since it was very late we had to find a new place to stay and the last minute hotel prices were very expensive and there were almost no vacant rooms, that night the owner of the hotel said that we could stay in the ruined house for free and if we liked it he would give us a discount, we were in a very difficult situation with the children and we were very tired so we had to stay there that night but that night was like a nightmare for no one He couldn't sleep because of mosquito attacks, I had to sleep in the car, we had to pay more money and go to another city, we were very victimized as 4 children and 3 adults, those who want to spend their holidays here should think again, you may encounter any surprises and you will be an open buffet for mosquitoes,