The Coleridge Boutique Hotel in Valletta

My daughter Jemma and I stayed at this boutique hotel for five nights recently. The building dates back to the early 1600's, so it is very authentic. Our room (the Erskine) was small but adequate, although there was only a trickle of water coming through the tap in the washbasin in the bathroom. We were going to mention it to reception in the morning as it is only open between 8am-8pm and we wanted to go off and do some sightseeing. On the first night, we returned to our room at 10.30pm after a meal out, and all the power went off when we put our card in the slot. My daughter 'phoned the number on the card we were given, and a lovely lady came out, fiddled with the trip switch and power was restored after a couple of attempts . She showed Jemma where it was just in case it happened again and promised to sort it out next day. We also mentioned the water problem and she was very apologetic. After a delicious breakfast, we headed out for the day. When we returned, everything was sorted (a faulty water pump was the culprit) and the receptionist told us they were upgrading us to a bigger room by way of apology, and that they would move all of our things for us the following morning whilst we were out. Next day, as promised, we were taken next door to the luxurious Hatley suite, the largest of all their suites where our things had been carefully put away. It extended over 2 floors, had it's own independent entrance and was absolutely stunning, so we were delighted. The staff at the hotel were unfailingly helpful and friendly, and I would definitely recommend a stay here.

Everything about our stay here was great! We were greeted by Maja (manager) who showed us to our room and explained everything to us, including restaurant recommendations. Our room (Stanhope) was spacious with a separate seating area and a balcony overlooking Old Bakery Street. The location is ideal for seeing all the sights of Valletta and for restaurants and bars. Breakfast offered lots of choices including cooked eggs and frittata. All the staff were friendly and helpful and we thoroughly enjoyed our stay at The Coleridge

The hotel is very convenient right in the heart of Valletta. The rooms are large and combine modern facilities and traditionally and well decorated rooms. The room we were in, however, needed maintenance. The bedroom door handle was broken, resulting in us briefly being locked out of the bedroom and despite promises otherwise it was never fixed. The tap was wobbly and one of the towel hooks was missing. For a luxury hotel we expected better. The staff very friendly and helpful, but there were too many errors made. Their first communication named a different hotel to the one we were staying and they sent a taxi to pick us up on the completely wrong date, resulting in a very unhappy taxi driver. They don’t provide a 24-hour reception and instead they provide an access number to get in if you arrive late. They sent us the wrong code so we couldn’t get in. As you can imagine this caused us a lot of stress the evening we arrived. Each of these errors were corrected but it didn’t lead a great experience of the service.

A stylish hotel in a converted townhouse in the Old Bakery Street, walking distance to all Valletta's sights. We stayed at the Christabel room - a great choice - large room with a very comfortable bed, antique furniture and a balcony, well appointed, lots of character. There was a separate anteroom/lounge room as well as another attic bedspace. Bathroom was also spacious with large walking shower and plenty of space to put your toiletries. A/C and heating. Lovely breakfast. Friendly and caring staff. We had an issue with a malfunctioning lock caused by previous guests but that was eventually sorted. The photos on their website are true to reality (for Christabel). Recommended.