Casa Ellul - Small Luxury Hotels of the World

Totally beyond my expectation!! From the smiley face welcoming us when we first walked in to the home made turndown macarons to the breakfast (the chef even peeled the tomato skin!); everything impressed me. We stayed two nights in the Casa and it is my first time staying in the Valetta. The hotel focuses on service details!! Superb location - 10 to 15 mins walk to the bus terminal/ upper and lower Barrakka garden/ the ferry pier with easy access to bars, restaurants, and shops. The building itself is historical and we love the design of the room. The big in-room safe provides extra secure. But what I love the most is the team. Everyone at the reception and during breakfast service has been super amazing. Special thanks to Peter who performed the room orientation upon check-in, Matthew who assisted me with luggage and escorted me to the uber pick up point upon departure, the pretty lady Sladjana with a big smile and endless jokes that made my day, and Renniel who helped fix the issue of the basin stopper. Highly recommend Casa Ellul to everyone. Dont miss the wonderful breakfast in the morning!

雖然衹住了一晚 但是服務和早餐都相當不錯。我半夜抵達事先聯繫酒店接機。酒店安排很妥帖 到了就有帥哥司機舉牌等着了 感謝酒店的安排。

服務一流，尤其是前台的一位小哥。地理位置也很不錯，很方便的。酒店的裝潢是比較復古的，挺漂亮，早餐也很好吃。 可是酒店有些年久失修，浴缸都是壞的，很鬱悶，而且隔音效果奇差無比……説實話如果不是服務好，我真的會心塞的。

Peacefulness in the city centre, small hotel with a contemporary design, staff are very friendly and the breakfast is delicious.

Everything was amazing, great hotel in the city centre, the breakfast was delicous and the room was always clean and tidy. We shall be back.

We took the advise of Small Luxury Hotels Of The World as a 60th Birthday treat- On arrival, Sladjana a cheery delightful lady showed us to Suite 1 and instantly told us a new mattress had arrived in this room. We looked around and realised there was nothing luxurious at all. The bed was firm but any movement the frame work holding the bed up squeaked, pillows and bedding extremely cheap and tired. The bathroom spacious as on their website but resembles nothing like reality pictures as shown below. There was no soap for the shower only standard shampoo/conditioner and shower head rusty as was the electric radiator that didn’t work, towels threadbare in fact dreadful.Mini Bar- beers three months out of date along with muesli bar. We showed politely our unhappiness and was offered another room sadly it was a top floor, three storey suite not good for my 75 yr old husband. For compensation a meal was offered in the restaurant a concept that clearly doesn’t work and extortionately priced with a chef that clearly rules the roost his way only with no vegetables on offer except piped purées! Our breakfast delightful and served by Fiona and our housemaid Viola hilariously funny.We cut our stay short with staff left to deal with our unhappy stay although Matthew the owner never said a word. We left paying €2000 cash for 6 night.