SouthernMom123
2 aprile 2024
We had a good enough stay. Globalist recognition was decent with the stated benefits being valuable--- parking, resort fee and breakfast comped. They do not accept suite upgrade certs at this property. We received no upgrade and while we were given a high floor, we did not get a view. Rooms are small, but nicely decorated. Overall, it was a great stay due to its convenience and nice touches like smores and a robust breakfast offering. They also brought a teepee to our room, which was a fun surprise for the kids. They could do a better job with maintaining the property. Often wet towels were just strewn in the hallways (that's also on guests not to be rude). They also need to do a improve small things like ensuring water containers are full, cups are available, and hot chocolate is maintained. For the price of a room, nothing is more frustrating than skiing all day with kids and finding you can't get them a hot chocolate b/c the container is empty or there are no cups (every day we were there it was one of two issues). The Easter Egg hunt was a major disappointment. Kids following a woman with a giant box dropping eggs at 10am. The best resort hunt was at the Ritz Reynolds where they littered the property with eggs overnight and kids woke up to a magical hunt each day over the holiday weekend. That's much better than the cluster that was their hunt in the middle of a prime ski day. I don't know that we would return for the cost in both cash and points.
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