Grand Mercure Vadodara Surya Palace

Recensioni su Grand Mercure Vadodara Surya Palace

Grand Mercure Vadodara Surya Palace

opp. Parsi Agiary, Sarod, Sayajiganj, Vadodara, Gujarat, 390020, IndiaDettagli hotel
Grand Mercure Vadodara Surya Palace
Grand Mercure Vadodara Surya PalaceGrand Mercure Vadodara Surya PalaceGrand Mercure Vadodara Surya Palace
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

9.1/10
Ottimo
66 recensione
Recensioni verificate
Ubicazione9.1
Strutture e servizi9.1
Servizio9.1
Pulizia9.1
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Tutte le recensioni(66)
Recensioni positive(44)
Recensioni con foto/video(11)
Recensioni negative(1)
Utente ospite
Camera Deluxe matrimoniale
Soggiorno: mar 2025
Affari
1 recensione
10/10
Eccezionale
Pubblicata: 25 apr 2025
Thank you for a seamless stay. Looking forward to visit soon. Keep it up!
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jaya rani tiwari
Camera Deluxe con 2 letti singoli
Soggiorno: set 2023
Coppia
7 recensione
8.0/10
Molto buono
Pubblicata: 7 nov 2023
Hotel is OK average. Service is very good 👍
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Utente ospite
Soggiorno: feb 2024
Altro
4.0/10
Pubblicata: 11 mar 2024
OK, siamo a Vadodara (Baroda). Non possiamo aspettarci la qualità del servizio che riceveremmo altrove per un hotel a 5 stelle. Però, da un hotel classificato a 5 stelle mi aspetto di più, anche a Vadodara. Per esempio, mi aspetto che all'uscita dall'ascensore, giunto al piano, non debba sentire la puzza di umido provenire dalla moquette che mi accompagna fino in camera. Oppure, mi aspetto che la camera Executive, sicuramente molto spaziosa e pulita, disponga anche di un arredamento e di un bagno dove il segno del tempo che passa non sia visibile ad occhio nudo come invece è. E per finire, non mi aspetto che se prenoto con anticipo il serivizio di trasporto per andare in aeroporto il giorno del check-out, mi debba trovare in difficoltà nel momento del bisogno perché la mia prenotazione era andata persa.
6/9
Risposta dalla struttura: Dear Guest, Namaskar from Grand Mercure Vadodara Surya Palace. Thank you for taking the time to tell us about your experience at the Grand Mercure Vadodara Surya Palace. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Prabal Srivastava Grand Mercure Vadodara Surya Palace
Utente ospite
Soggiorno: mar 2024
Altro
10/10
Eccezionale
Pubblicata: 24 apr 2024
Best hotel in vadodara. The food was amazing. It was a leisure as well as business trip. The ambience was good. Poorvi at front desk assisted us very well. Overall it was a great experience here in surya Palace.
Curiosity35676133715
Soggiorno: set 2025
Viaggio in solitaria
10/10
Eccezionale
Pubblicata: 19 ott 2025
The stay was good. The staff here is excellent. The check and check out was smooth. Especially Poorvi and Anjali from reception are very helpful and supportive... thabk you grand mercure for the amazing hospitality....
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Risposta dalla struttura: Dear Guest, Greetings from the Grand Mercure Vadodara Surya Palace!! We are incredibly grateful that you took time out to leave us this note. I am pleased to know that you enjoyed your experience about location, food and the facilities at Grand Mercure Vadodara Surya Palace. Our values put customer satisfaction as top priority and we are committed to our Guests. The team and I look forward to your continued visits. We will always be very happy to welcome you back. Thank you so much for your recommendation and have a wonderful day ahead!! Warmest regards, Prabal Srivastava General Manager
Sien Mou L
Soggiorno: set 2025
Affari
8.0/10
Molto buono
Pubblicata: 11 ott 2025
Hemal has provided us with very good front desk service. She also provides us with some shopping locations where we can take Tuk Tuk to reach our destination. Well done I wish her the best in her job. Rated 5
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Risposta dalla struttura: Dear Guest, Greetings from the Grand Mercure Vadodara Surya Palace!! We are incredibly grateful that you took time out to leave us this note. I am pleased to know that you enjoyed your experience about location, food and the facilities at Grand Mercure Vadodara Surya Palace. Our values put customer satisfaction as top priority and we are committed to our Guests. The team and I look forward to your continued visits. We will always be very happy to welcome you back. Thank you so much for your recommendation and have a wonderful day ahead!! Warmest regards, Prabal Srivastava General Manager
alwayshighonlife
Soggiorno: set 2025
Viaggio in solitaria
10/10
Eccezionale
Pubblicata: 7 ott 2025
A superb place to stay in Vadodara. A lovely 5 star property with all amenities. Located right at the Center of the City. Entire staff was very cooperative. Anjali from front desk was always smiling and welcoming. She also arranged an early check in. Swimming was clean and well maintained. Gym instructor Nilesh takes really good care of the Gym. Food was delicious and buffet breakfast had a great variety. The Restaurant Azure Team was awesome. Special mention for Raja ram, chef Mintu, Gyandev and Sarfaraz. As a women solo traveler I felt totally safe. Highly recommended.
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Risposta dalla struttura: Dear Guest, Greetings from the Grand Mercure Vadodara Surya Palace!! We are incredibly grateful that you took time out to leave us this note. I am pleased to know that you enjoyed your experience about location, food and the facilities at Grand Mercure Vadodara Surya Palace. Our values put customer satisfaction as top priority and we are committed to our Guests. The team and I look forward to your continued visits. We will always be very happy to welcome you back. Thank you so much for your recommendation and have a wonderful day ahead!! Warmest regards, Prabal Srivastava General Manager
Ajaysinhji
Soggiorno: giu 2025
Famiglia
8.0/10
Molto buono
Pubblicata: 30 lug 2025
Watch full review on my YT channel Wandering Minds with aj As Accor Gold Member they upgraded my room categorie but even though In washroom no hot water coming even no sign of hot or cold water on any tap, it was my second time in this hotel but my thoughts are changing because this time they give me more respect & priority, Specially the girl at Reception named Poorvi is very polite & professional rest are ok ok as when I was asking for welcome drinks at restaurant they just treat me like doing any favours. Also during breakfast time I can hear someone was shouting on kitchen staff so loudly which is very weird. Anyways I will surely visit this hotel again hopping that next time my experience will be much better. Because I like the loaction of this hotel & also as Accor member, I don't have any other option in Vadodara for a stay.
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Risposta dalla struttura: Dear Guest, Greetings from the Grand Mercure Vadodara Surya Palace!! We are incredibly grateful that you took time out to leave us this note. I am pleased to know that you enjoyed your experience about location, food and the facilities at Grand Mercure Vadodara Surya Palace. Our values put customer satisfaction as top priority and we are committed to our Guests. The team and I look forward to your continued visits. We will always be very happy to welcome you back. Thank you so much for your recommendation and have a wonderful day ahead!! Warmest regards, Prabal Srivastava General Manager
Dream68288698074
Soggiorno: mar 2025
Affari
10/10
Eccezionale
Pubblicata: 15 apr 2025
Had a wonderfull stay at grand mercure surya palce would specially extend my gratitude to mr. Nikesh sir at the grand mercure surya palce gym who always very helpful very prompt and very supportive during our workouts here i made it fun and interactive and inclusive will see you soon
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Quest21552610047
Soggiorno: set 2025
Affari
10/10
Eccezionale
Pubblicata: 8 ott 2025
I had a beautiful experience in the hotel. The hotel is well maintained. I saw many paintings in the hotel, they are very beautiful. The reception staff of the hotel is very helpful. I did not have to wait much during check in and check out, especially Anjali Purvi took great care of me. The swimming pool in the hotel is very clean and well maintained. The gym is small but the workout material is very good and well maintained. The gym trainer Mr. Nilesh does a very good workout ***** with amazing full body stretching. If you're staying at the hotel, consider using the gym and experiencing special stretching. A steam room is also available and well-maintained. I had a great experience at the hotel. Thank you. I'll definitely stay at this hotel next time.
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Risposta dalla struttura: Dear Guest, Greetings from the Grand Mercure Vadodara Surya Palace!! We are incredibly grateful that you took time out to leave us this note. I am pleased to know that you enjoyed your experience about location, food and the facilities at Grand Mercure Vadodara Surya Palace. Our values put customer satisfaction as top priority and we are committed to our Guests. The team and I look forward to your continued visits. We will always be very happy to welcome you back. Thank you so much for your recommendation and have a wonderful day ahead!! Warmest regards, Prabal Srivastava General Manager
Utente ospite
Soggiorno: set 2025
Altro
10/10
Eccezionale
Pubblicata: 7 ott 2025
Very professional and humble staff. All the amenities were available with proper hygiene. The buffet is amazing with variety on everyday basis.
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Voyager61675859995
Soggiorno: set 2025
Famiglia
10/10
Eccezionale
Pubblicata: 6 ott 2025
Excellent experience in every aspect. The hotel is nice, clean and conveniently located. Rooms are spacious snd spotless. A special thanks to the reception staff who helped us navigate our stay.
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Risposta dalla struttura: Dear Guest, Greetings from the Grand Mercure Vadodara Surya Palace!! We are incredibly grateful that you took time out to leave us this note. I am pleased to know that you enjoyed your experience about location, food and the facilities at Grand Mercure Vadodara Surya Palace. Our values put customer satisfaction as top priority and we are committed to our Guests. The team and I look forward to your continued visits. We will always be very happy to welcome you back. Thank you so much for your recommendation and have a wonderful day ahead!! Warmest regards, Prabal Srivastava General Manager
Prince P
Soggiorno: set 2025
Affari
10/10
Eccezionale
Pubblicata: 6 ott 2025
Had a wonderful stay—smooth check-in, spotless room, and genuinely warm, helpful staff throughout my visit. Great location, fast Wi‑Fi, and a hearty breakfast made the trip hassle‑free. Highly recommended for both business and family travel.
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Risposta dalla struttura: Dear Guest, Greetings from the Grand Mercure Vadodara Surya Palace!! We are incredibly grateful that you took time out to leave us this note. I am pleased to know that you enjoyed your experience about location, food and the facilities at Grand Mercure Vadodara Surya Palace. Our values put customer satisfaction as top priority and we are committed to our Guests. The team and I look forward to your continued visits. We will always be very happy to welcome you back. Thank you so much for your recommendation and have a wonderful day ahead!! Warmest regards, Prabal Srivastava General Manager
Utente ospite
Soggiorno: set 2025
Altro
10/10
Eccezionale
Pubblicata: 6 ott 2025
The stay was amazing front office department very helpfull check un check out smooth swiming pool clean and well maintined gym Is small but clean well maintined equipment
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Sightsee52064263333
Soggiorno: mar 2025
Famiglia
10/10
Eccezionale
Pubblicata: 5 apr 2025
The swimming pool is also very good and clean, the gym is also very good, the trainer in the gym is Nilesh, he is a great trainer, we do full body stretching ***** with the workout, it feels like the whole body gets relaxed, it is amazingExcellent hotel. Great service. Breakfast was delicious and with many choices; it was a very wide buffet spread. The people in the reception were very helpful, not just on checkin and checkout, but also in giving directions to spots . The location is great- very near Central Train Station. I would recommend to friends, and will definitely stay again if Im back in vadodara
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