Hotel in zona Wilhelmina Towers, Vaals

Absolutely fantastic staff. Could not do enough for their customers. Checking them in, serving beers, serving food. Only 2 staff members on a busy F1 weekend. Very hard working, a credit to the brand. Thank you ladies

This was our second visit as the location is perfect. It is close to bus stops, the cathedral area and a pedestrianised shopping street.there is a taxi rank right opposite. On the doorstep are a couple of nice cafes, an ice cream parlour, two great German bakeries and even a Subway and a McDonalds for those who want something familiar. The rooms are a good size with a good shower and lovely neroli and bergamot liquid soap and shampoo dispensers. The air conditioning is efficient - some might find it noisy but it’s a white noise which didn’t bother us. The quilts are really think so we took ours out of the cover and just used that as our stay coincided with the Sept heatwave. There is a kettle and sachets in the room which we gratefully made use of. Breakfast was great. We didn’t have any of the hot food but the cold meats and cheeses were a good selection and the breads were nice. The fruit salad was excellent and the latte coffee from the machine very good. Ordinary coffee was available on the tables but the machine offered cappuchino, latte etc. The tea wasn’t so good - great choice again, but any Uk based person going for the English Breakfast option will be disappointed. We saw a little bar area but it never appeared to be open - we were there mid-week in Sept, so maybe it’s a peak season/weekend thing. The staff were friendly and our request for an extra pillow each was met immediately. This is the place we will always try to book when coming to Aachen

L'albergo si trova in una zona molto trafficata e non ha uno spazio dove parcheggiare l'auto per scaricare e caricare i bagagli. Bisogna fermarsi a proprio rischio di tamponamento, multa e insulti. La stanza per fortuna dava sull'interno (vista su scala antiincendio e tuie morte in vaso) e quindi era silenziosa. Però era minuscola e zeppa di due poltroncine e un tavolino. Questi erano gli unici luoghi dove mettere le valigie, visto che l'armadio ne poteva contenere una insieme a qualche indumento e noi, per un viaggio di tre settimane, che prevedeva una breve sosta ad Aquisgrana, di valigie ne avevamo quattro. Il frigo era spento per motivi ecologici, diceva il cartellino che si trovava al suo interno, e nessuna richiesta avrebbe potuto farlo riaccendere. Se volevate acqua fresca potevate andare a piano terra e prelevarla a pagamento da un distributore, ma solo dalle 7 alle 24. Il bagno era grande, ma, in tanto vuoto, la doccia era aperta e i ganci per gli asciugamani erano posti in modo da essere facili bersagli del getto d' acqua. La stanza era pulita, ma questo è meno del minimo.

We stayed here for a night and it’s basic and fine. The breakfast just had the necessities like some eggs, bread, cheese, ham, etc. but it was good. They also had a nice coffee machine so if you want to drink a cappuccino you can! While the breakfast area was small, it was enough to seat quite a few guests. When we arrived (I believe it was around 8:30am) there were tables that were not cleared yet and during our breakfast only one of those tables was cleared and cleaned which is something they could improve so the guests don’t have to stare at trash all the time. The room did not have a fan or an airconditioning, which is fine, but we also could not open the windows at night because they did not have screens and there were quite a lot mosquitoes and other unwelcome guests waiting to get into our room. The windows were also extremely dirty which is quite disgusting since they open inwards. The beds were clean and the mattress was soft and surprisingly comfortable! The bathroom had soap and showergel/conditioner attached to the wall and the showerhead was small but powerful. For the elderly there was a chair in the shower so you could sit down. The towels were clean and there were two shower towels per person. (the smell in the room also gave away a lot of elderly stay there) The surroundings of the hotel are beautiful so for people wanting to cycle or hike its perfect. Outside the hotel is a seating area where you can drink something. The seats were comfortable and there was plenty of shade. While you drink your cold beverage you can enjoy the view of a small lake and fountain separating the hotel from a main road. We read online this was a 2 star hotel but it was worth 4 stars. In our opinion everything was fine but compared to other 2 and 3 star hotels we stayed at it is definitely not worth 4 stars. Definitely a hotel to consider for an event so you basically only have to sleep there. Don’t expect too much. + comfortable mattress + nature + fresh breakfast - cleanliness - check-in - heavy old school room key

Really nice property so close to the city of Maastricht and Germany. The room was big and comfortable (only issue is that the room was really cold when we got in and this took several hours to take it back to around 20 degrees). Dinner and breakfast were great.

The two stars is for the skiing facilities and a kind member of staff who filled a kettle with boiling water so I could have a cup of tea in the evening. The rest is not worth the money!! The rooms are over priced. We had a studio with 4 beds upstairs (one double, two twins) and sofa bed downstairs. The sofa bed cannot be used by friends as it’s right next to a toilet and shower with glass sliding doors, no privacy and you would be woken during the night with people going to the toilet right next to you. There is no kettle, tea/coffee in the room and the cafe doesn’t offer any take away hot drinks. Nor do they offer a selection of caffeine free teas so it’s impossible to have a drink whilst staying unless you have their limited range. The room isn’t serviced daily, strange for a hotel. The photos showed a desk, but there wasn’t one, might not be an issue for some but my children were revising for exams. Worst of all is the food. The cafe menu is full of ultra processed rubbish that comes from the freezer and the quality and taste is awful. If you are staying for a few days you are stuck with this menu as nothing else was open for lunch. Dinner - the hotel charged myself and my two children (aged 11 and 13) €33 each for a buffet dinner - €99 for 3. For this privilege we were offered a tray and 6 choices, to be served canteen style. This was rice, couscous, mixed veg, chicken, salmon or beef stew. Plus bread. Pudding was a few pears and oranges served whole and unpeeled and plain yoghurt you can spoon into a bowl. Not a buffet, this was a canteen with very limited choice, no puddings or icecream. No drinks except fruit cordial and water. When I complained to the staff that for €33 they should be offering some proper dessert options they said they would get some icecream from the cafe but then hid in the kitchen and didn’t come out for the rest of the service. I had to hunt down a staff member to order a glass of wine and was asked to pay for it before leaving. However when I left there were no staff insight and after 10 minutes I got fed up and left. I’ve no doubt it will be added to my bill of €99 even though they said it couldn’t be added to my bill and I would need to pay separately. €33!!! For one main. How can they justify that? The ski facilities are great and ‘some’ of the staff tried to be helpful but it’s clear there are serious failings in how the hotel is run. I won’t be returning and cannot wait to go home and enjoy some fresh food that’s not filled with UPF’s and costing €33 per plate

In een prachtig gebouw een prima en royale economykamer gehad. Goede douchefaciliteiten. De medewerkers aan de receptie zijn voorkomend. Gevraagd om een waterkoker en kregen toen meteen de vraag of we ook bekertjes en theezakjes wilden. Wij konden vanuit hier weer heerlijk uitgerust verder met de Dutch Mountain Trail.

In dit hotel verblijf ik met een aantal collega’s nu al enige tijd een aantal nachten per week. Een top hotel voor een zakelijk verblijf! Zeer nette kamers en altijd schoon. Inmiddels heb ik te maken gehad met het ruime bestand aan personeel. En niemand uitgezonderd zijn ze allemaal zeer behulpzaam en erg vriendelijk. S’ochtends maken wij ook gebruik van het ontbijt buffet, in eerste instantie na het zien van de tafels waar dit opgesteld is had ik mijn bedenkingen. Maar bij gebruik hiervan bleek dat dit zeer uitgebreid is en zelfs voorzien is van gerookte zalm. Roerei staat er ook tussen maar op verzoek maakt degene die dienst heeft zelfs een spiegel ei voor je.

Il mio soggiorno a Thermae 2000 mi ha fatto molto piacere. Situato su una montagna di Valkenburg, le viste panoramiche e la bellezza naturale dell'ambiente offrono un grande senso di tranquillità. L'hotel è molto confortevole. Ogni camera, completamente attrezzata e ben mantenuta, ha una piccola terrazza con vista tranquilla sulla foresta. Costruita come piramide, è l'unico hotel che so che ha un po 'di funiculare invece di un ascensore da un piano all'altro. Il personale in generale, e soprattutto nell'hotel e nei vari ristoranti, sono sempre sorridenti, gentili e sembrano curati e felici di lavorare in questo luogo. Vi faranno sentire benvenuti e confortevoli, e partecipare a ogni richiesta con un sorriso. Le strutture spa sono molto ampie, super pulite e ben mantenute, e si può scegliere tra una varietà di opzioni per adattarsi alle vostre esigenze e alle vostre esigenze. Ci sono piscina all'interno e all'esterno, una vasta scelta di saune, bagni a vapore e trattamenti idrici, nonché un sacco di spazio all'esterno per rilassarsi e raffreddare. I trattamenti spa sono molto professionali e piacevoli. I terapeuti sono qualificati e piacevoli. Tutte le camere sono pulite, ben mantenute e forniscono l'atmosfera perfetta per rilassarsi e sentirsi appassionati. Ho provato il ristorante gastronomico per cena (« Pure ») e era perfetto. La signora capo esecutivo indiana ha una cucina molto inventiva, superbly presentata, sofisticata e deliziosa. E' un po' costosa, ma vale ogni penny. I piatti sono creativi, freschi e aromatici, e il servizio è impeccabile e ragionevolmente veloce – anche se il ristorante era pieno quella notte. (È consigliabile prenotare in anticipo) Esperienza generale: Perfetto per un'occasione speciale. Credo che sia uno dei migliori spa nei Paesi Bassi e tra i migliori in Europa.

Interesting, entertaining place! Efficient, friendly and satisfying… Car parking should be available closer by. The hotel itself is well designed. Please watch your TV channel list, half of channels are not available. Overall recommendable - Keep it up!