Hotel in zona Vaals Brunnen, Vaals

Absolutely fantastic staff. Could not do enough for their customers. Checking them in, serving beers, serving food. Only 2 staff members on a busy F1 weekend. Very hard working, a credit to the brand. Thank you ladies

Sono rimasto per più di una settimana al Novotel di Aachen durante un viaggio d'affari. L'hotel è idealmente situato vicino a una grande zona commerciale. Il parcheggio è super facile e si deve usare la chiave della nostra carta per accedere all'ascensore. Lo stesso accesso alla chiave della carta è richiesto per entrare nel lobby dopo le ore. Sembra molto sicuro e sicuro. Il personale del front desk è stato molto amichevole e utile. La mia camera come camera ”effettiva” sul quarto piano, era in un angolo e aveva un piano per la finestra. - Grande configurazione di desk con sedia a foam di memoria - Buona TV con input HDMI esterno - Veri occhiali nella stanza - Dispensatore di sapone montato sulla parete del bagno + altre strutture - macchina Nespresso con pad e crema Per migliorare - WiFi, anche se ero sul piano premium, il segnale era debole a moderato - Nessun porto USB - pressione dell'acqua è ok - Il bagno non ha molto spazio contro - AirCon va così basso (forse 24/25?) come altri commentatori hanno osservato: Se arrivate domenica a Aachen, quasi tutto è chiuso, Tuttavia, le città nei Paesi Bassi sono così vicine a un'auto di 20 minuti e la maggior parte delle negozi sono aperte dal mezzogiorno di domenica

Io e la mia amica con cui viaggiavo ci siamo trovate benissimo in questo hotel accogliente, pulito e belle stanze e letti ad 1 piazza/m nella camera twin. La colazione è molto varia e il cibo è curato. Il personale gentile , preparato e attento!!

We stayed at the Mercure Aachen Europaplatz for one night in May 2023. This was an overnight stop on our Journey from the UK to Bonn. The hotel is in a good location, very close to the motorway and with easy access to Aachen. Check in was quick and very efficient. The staff where extremely helpful and pleasant and made us feel very welcome. We had 2 rooms including a disabled room. Both where very well laid out. Clean, Functional and very comfortable. The disabled room was a wet room style which was perfect for my sister with whom I was travelling. Plenty of space, and well laid out. The only downside if anything was that the bed was a little lower then expected. We ate in the restaurant in the evening, the food was very enjoyable, the staff extremely helpful especially with getting a table set up for a wheelchair and overall seemed to be good value. Breakfast was included in the morning but had very limited choices however this may have been as we arrived close to the finishing time. Overall this was a very nice hotel with easy access, good parking, friendly staff, nice rooms and offered good value. I would not hesitate to stay here again if i had the opportunity.

We stayed here for a night and it’s basic and fine. The breakfast just had the necessities like some eggs, bread, cheese, ham, etc. but it was good. They also had a nice coffee machine so if you want to drink a cappuccino you can! While the breakfast area was small, it was enough to seat quite a few guests. When we arrived (I believe it was around 8:30am) there were tables that were not cleared yet and during our breakfast only one of those tables was cleared and cleaned which is something they could improve so the guests don’t have to stare at trash all the time. The room did not have a fan or an airconditioning, which is fine, but we also could not open the windows at night because they did not have screens and there were quite a lot mosquitoes and other unwelcome guests waiting to get into our room. The windows were also extremely dirty which is quite disgusting since they open inwards. The beds were clean and the mattress was soft and surprisingly comfortable! The bathroom had soap and showergel/conditioner attached to the wall and the showerhead was small but powerful. For the elderly there was a chair in the shower so you could sit down. The towels were clean and there were two shower towels per person. (the smell in the room also gave away a lot of elderly stay there) The surroundings of the hotel are beautiful so for people wanting to cycle or hike its perfect. Outside the hotel is a seating area where you can drink something. The seats were comfortable and there was plenty of shade. While you drink your cold beverage you can enjoy the view of a small lake and fountain separating the hotel from a main road. We read online this was a 2 star hotel but it was worth 4 stars. In our opinion everything was fine but compared to other 2 and 3 star hotels we stayed at it is definitely not worth 4 stars. Definitely a hotel to consider for an event so you basically only have to sleep there. Don’t expect too much. + comfortable mattress + nature + fresh breakfast - cleanliness - check-in - heavy old school room key

The two stars is for the skiing facilities and a kind member of staff who filled a kettle with boiling water so I could have a cup of tea in the evening. The rest is not worth the money!! The rooms are over priced. We had a studio with 4 beds upstairs (one double, two twins) and sofa bed downstairs. The sofa bed cannot be used by friends as it’s right next to a toilet and shower with glass sliding doors, no privacy and you would be woken during the night with people going to the toilet right next to you. There is no kettle, tea/coffee in the room and the cafe doesn’t offer any take away hot drinks. Nor do they offer a selection of caffeine free teas so it’s impossible to have a drink whilst staying unless you have their limited range. The room isn’t serviced daily, strange for a hotel. The photos showed a desk, but there wasn’t one, might not be an issue for some but my children were revising for exams. Worst of all is the food. The cafe menu is full of ultra processed rubbish that comes from the freezer and the quality and taste is awful. If you are staying for a few days you are stuck with this menu as nothing else was open for lunch. Dinner - the hotel charged myself and my two children (aged 11 and 13) €33 each for a buffet dinner - €99 for 3. For this privilege we were offered a tray and 6 choices, to be served canteen style. This was rice, couscous, mixed veg, chicken, salmon or beef stew. Plus bread. Pudding was a few pears and oranges served whole and unpeeled and plain yoghurt you can spoon into a bowl. Not a buffet, this was a canteen with very limited choice, no puddings or icecream. No drinks except fruit cordial and water. When I complained to the staff that for €33 they should be offering some proper dessert options they said they would get some icecream from the cafe but then hid in the kitchen and didn’t come out for the rest of the service. I had to hunt down a staff member to order a glass of wine and was asked to pay for it before leaving. However when I left there were no staff insight and after 10 minutes I got fed up and left. I’ve no doubt it will be added to my bill of €99 even though they said it couldn’t be added to my bill and I would need to pay separately. €33!!! For one main. How can they justify that? The ski facilities are great and ‘some’ of the staff tried to be helpful but it’s clear there are serious failings in how the hotel is run. I won’t be returning and cannot wait to go home and enjoy some fresh food that’s not filled with UPF’s and costing €33 per plate

In een prachtig gebouw een prima en royale economykamer gehad. Goede douchefaciliteiten. De medewerkers aan de receptie zijn voorkomend. Gevraagd om een waterkoker en kregen toen meteen de vraag of we ook bekertjes en theezakjes wilden. Wij konden vanuit hier weer heerlijk uitgerust verder met de Dutch Mountain Trail.

Il servizio era buono. Stanza completa. Colazione ben presentata e ampia scelta. Purtroppo avevamo la camera sopra l'Irish Pub. È abbastanza inutile. Non ho chiuso occhio fino alle 4 del mattino Nonostante le finestre chiuse la ventola, anche l'aria condizionata non fosse e faceva molto caldo .... Queste stanze sopra il pub dovrebbero essere effettivamente utilizzate ora ......

In Heerlen you got several options for a hotel , if you are in need - whenever I can I will go for the Kasteel TerWorm ... been here before , and I think I will be there again ... So arriving before noon is typically not the best at any hotel, no difference here on the topic - the lady at the reception was kind and get me the key and all the forms - but she asked me kindly to wait till my room will be ready - I went for a walk in the garden and surroundings , you have some picks attached to the review. Room was at the ground level in the courtyard building, room 14 - I got - and it was very clean , spacious and with a good size bathroom that had a tub and a shower - depending on what you want. Bed was comfortable - the minibar for free .... breakfast - a nice selection of buffet, eggs, meat , etc ... so everything for everybody. To distance a bit customers you could choose breakfast till 9 or after 9 ... so to split a bit the guests. Outside my room - I had room 14 - there were 2 chairs at a table and a decorative bush in that bush a duck was nesting between the branches - such a nice thing. Overall I had a very good stay - with helpful staff and a very good hotel experience and for sure if I go to Heerlen again , I would choose the same hotel for my stay. I recommend you try it and if you don't like it just blame it on me .....

Interesting, entertaining place! Efficient, friendly and satisfying… Car parking should be available closer by. The hotel itself is well designed. Please watch your TV channel list, half of channels are not available. Overall recommendable - Keep it up!