Hotel in zona Parochiekerk Catharina van Sienna, Vaals

This was our second visit as the location is perfect. It is close to bus stops, the cathedral area and a pedestrianised shopping street.there is a taxi rank right opposite. On the doorstep are a couple of nice cafes, an ice cream parlour, two great German bakeries and even a Subway and a McDonalds for those who want something familiar. The rooms are a good size with a good shower and lovely neroli and bergamot liquid soap and shampoo dispensers. The air conditioning is efficient - some might find it noisy but it’s a white noise which didn’t bother us. The quilts are really think so we took ours out of the cover and just used that as our stay coincided with the Sept heatwave. There is a kettle and sachets in the room which we gratefully made use of. Breakfast was great. We didn’t have any of the hot food but the cold meats and cheeses were a good selection and the breads were nice. The fruit salad was excellent and the latte coffee from the machine very good. Ordinary coffee was available on the tables but the machine offered cappuchino, latte etc. The tea wasn’t so good - great choice again, but any Uk based person going for the English Breakfast option will be disappointed. We saw a little bar area but it never appeared to be open - we were there mid-week in Sept, so maybe it’s a peak season/weekend thing. The staff were friendly and our request for an extra pillow each was met immediately. This is the place we will always try to book when coming to Aachen

Io e la mia amica con cui viaggiavo ci siamo trovate benissimo in questo hotel accogliente, pulito e belle stanze e letti ad 1 piazza/m nella camera twin. La colazione è molto varia e il cibo è curato. Il personale gentile , preparato e attento!!

We stayed at the Mercure Aachen Europaplatz for one night in May 2023. This was an overnight stop on our Journey from the UK to Bonn. The hotel is in a good location, very close to the motorway and with easy access to Aachen. Check in was quick and very efficient. The staff where extremely helpful and pleasant and made us feel very welcome. We had 2 rooms including a disabled room. Both where very well laid out. Clean, Functional and very comfortable. The disabled room was a wet room style which was perfect for my sister with whom I was travelling. Plenty of space, and well laid out. The only downside if anything was that the bed was a little lower then expected. We ate in the restaurant in the evening, the food was very enjoyable, the staff extremely helpful especially with getting a table set up for a wheelchair and overall seemed to be good value. Breakfast was included in the morning but had very limited choices however this may have been as we arrived close to the finishing time. Overall this was a very nice hotel with easy access, good parking, friendly staff, nice rooms and offered good value. I would not hesitate to stay here again if i had the opportunity.

The two stars is for the skiing facilities and a kind member of staff who filled a kettle with boiling water so I could have a cup of tea in the evening. The rest is not worth the money!! The rooms are over priced. We had a studio with 4 beds upstairs (one double, two twins) and sofa bed downstairs. The sofa bed cannot be used by friends as it’s right next to a toilet and shower with glass sliding doors, no privacy and you would be woken during the night with people going to the toilet right next to you. There is no kettle, tea/coffee in the room and the cafe doesn’t offer any take away hot drinks. Nor do they offer a selection of caffeine free teas so it’s impossible to have a drink whilst staying unless you have their limited range. The room isn’t serviced daily, strange for a hotel. The photos showed a desk, but there wasn’t one, might not be an issue for some but my children were revising for exams. Worst of all is the food. The cafe menu is full of ultra processed rubbish that comes from the freezer and the quality and taste is awful. If you are staying for a few days you are stuck with this menu as nothing else was open for lunch. Dinner - the hotel charged myself and my two children (aged 11 and 13) €33 each for a buffet dinner - €99 for 3. For this privilege we were offered a tray and 6 choices, to be served canteen style. This was rice, couscous, mixed veg, chicken, salmon or beef stew. Plus bread. Pudding was a few pears and oranges served whole and unpeeled and plain yoghurt you can spoon into a bowl. Not a buffet, this was a canteen with very limited choice, no puddings or icecream. No drinks except fruit cordial and water. When I complained to the staff that for €33 they should be offering some proper dessert options they said they would get some icecream from the cafe but then hid in the kitchen and didn’t come out for the rest of the service. I had to hunt down a staff member to order a glass of wine and was asked to pay for it before leaving. However when I left there were no staff insight and after 10 minutes I got fed up and left. I’ve no doubt it will be added to my bill of €99 even though they said it couldn’t be added to my bill and I would need to pay separately. €33!!! For one main. How can they justify that? The ski facilities are great and ‘some’ of the staff tried to be helpful but it’s clear there are serious failings in how the hotel is run. I won’t be returning and cannot wait to go home and enjoy some fresh food that’s not filled with UPF’s and costing €33 per plate

In een prachtig gebouw een prima en royale economykamer gehad. Goede douchefaciliteiten. De medewerkers aan de receptie zijn voorkomend. Gevraagd om een waterkoker en kregen toen meteen de vraag of we ook bekertjes en theezakjes wilden. Wij konden vanuit hier weer heerlijk uitgerust verder met de Dutch Mountain Trail.

In Heerlen you got several options for a hotel , if you are in need - whenever I can I will go for the Kasteel TerWorm ... been here before , and I think I will be there again ... So arriving before noon is typically not the best at any hotel, no difference here on the topic - the lady at the reception was kind and get me the key and all the forms - but she asked me kindly to wait till my room will be ready - I went for a walk in the garden and surroundings , you have some picks attached to the review. Room was at the ground level in the courtyard building, room 14 - I got - and it was very clean , spacious and with a good size bathroom that had a tub and a shower - depending on what you want. Bed was comfortable - the minibar for free .... breakfast - a nice selection of buffet, eggs, meat , etc ... so everything for everybody. To distance a bit customers you could choose breakfast till 9 or after 9 ... so to split a bit the guests. Outside my room - I had room 14 - there were 2 chairs at a table and a decorative bush in that bush a duck was nesting between the branches - such a nice thing. Overall I had a very good stay - with helpful staff and a very good hotel experience and for sure if I go to Heerlen again , I would choose the same hotel for my stay. I recommend you try it and if you don't like it just blame it on me .....

We were nicely surprised by this new (or recently refurbished?) family-run hotel. It is very cozy, laid out in a ”motel” style where each room is entered from either the courtyard or a courtyard balcony. We did not use the swimming pool but its use was offered. The courtyard garden and surroundings are beautifully kept and fit well with quite picturesque neighbourhood of Eynatten. There are five restaurants within a walking distance if you happen to arrive, like us, on Sunday night when the hotel restaurant is closed. The breakfast was very good and when there was a slight confusion as to the time the brakfast started, the family started running around and managed to start the breakfast within minutes after our (early) arrival to the breakfast room. The location close to the highway makes it a nice place to stop on a long journey.

Quattro notti, la prima di cui nella suite di Natale. Molto ambienti, con in ogni stanza un albero di Natale, vari guirlandi con luci, soggiorno separato con schermo piatto e Netflix, bagno con doppio tavolo da lavare l'uno contro l'altro. Molto spazio per la cabina ovunque, doccia pioggia, pannelli infrarossi, e una camera da letto spaziosa, tutto bene, ma la domanda se potessimo avere due letti separati, è stata risolta negativamente. In suite abbiamo dovuto togliere ogni volta 7 punti, che erano quasi inaccessibili nella camera da letto. Un AB era stato così utile e poi il bagno con la porta di vetro, chi inventa qualcosa del genere? Anche abbiamo mancato un piano Oid nel doccia. Shampoo e sapone dovevano essere messi sul pavimento, per il resto tutto era buono, la stanza normale era spaziale, di nuovo con schermo piatto e Netflix. Bella bagno, qui un piano. Il buffet per colazione era stato esteso con per ogni cosa, la cena era anche buona, solo dovevamo chiedere sempre frittelle, perché indipendentemente dal numero di piatti principali, avete ricevuto solo un piccolo bicchiere di frittelle.

Interesting, entertaining place! Efficient, friendly and satisfying… Car parking should be available closer by. The hotel itself is well designed. Please watch your TV channel list, half of channels are not available. Overall recommendable - Keep it up!

I was with my husband and we celebrated the 2nd portion of our honeymoon, a wedding gift from our friends and family. Our check-in was smooth and the staff gave us an upgrade to a junior suite with a note and some deliciouschocolates. It was lovely but not very sound proof from other guests. The room could use a few updates as well but the view was beautiful. The property is gorgeous with the château, sculptures, church, rose garden and natural surroundings. We enjoyed our Saturday night dinner at the grill and the service was very good. There are limited dining options on Sunday evening if you don't wish to leave the property. I had a massage with Maureen and she worked wonders on a troublesome back problem. A true professional. The breakfast buffet was quite extensive with local products as well but very busy. Not a calm environment with large groups and an impolite guest on her phone but we appreciated the quality of the food, options and service team. We enjoyed our stay but felt that for such an incredible setting, there was a certain charm lacking with such a whirlwind of comings and goings. Perhaps a future stay but not during peak season.