Hotel Bloemendal

Nice hotel good location great lobby and near from Aachen I recommend it

Stayed for 3 nights from 30-2 January 2025. Beautiful hotel, looks stunning from outside when you drive in especially with all Christmas lights on evening time. Free large parking outside hotel. Beautiful reception and corridors. Checked in easy and fast, simple. We’re given room cards and explained where we can find the room. Room was really nice however slight disappointed with no complimentary water in the room. Stayed in lots of different price ranges hotel and this if the first hotel that rooms are not equipped with complimentary water. No choice of tea to chose from in the room - only one tea bag wkth English breakfast tea. Room itself was beautiful however toilet was separated from the shower and was the smallest toilet I have ever seen. If you are claustrophobic you would not like to use it. Stayed previously in cheaper hotels around for New Year’s Eve , last year in Aachen and was surprised with small bottle of champagne in room, chocolate , New Years whishes/ was disappointed not so see any of it here. Even small card with New years whishes would be nice gesture. No small touches to make stay special. Requested for cot bed in room which was to pay extra for 7.50 euros a night. Used breakfast (25 euros per person) on New Year Day which was really nice but again nothing special. No single interaction with staff except showing us a table. Self served buffet with great food selection. If you want to order a room service there is a charge of extra 15 euros just for the food to be delivered to your room. Easy check out but again - was not even asked if we enjoyed our stay only if I needed invoice. Overall beautiful hotel but feels like there is still lots of space for improvement. Customer service was okay but for the price you pay I was expecting more memorable stay and engagement from the staff. Not sure if would stay again.

The Hotel cannot be managed by this staff! The interior of the Hotel doesn’t fit to the standard nowerdays. The elevator is horrible. The room had no water at all. Even the minibar was empty. After calling the reception and asking for water they said we should drink tap water because it’s very clean. So they didn’t bring any water bottle to our room. The balcony is terrifying dirty. You cannot enter the balcony because of dirt and no maintenance. Conclusion never ever!