El Tecal Hotel

We were so excited to stay here in Uvita, then, every morning starting at about 5:30 am, construction started. Every morning on our 3 night stay we were woken to cement masons shoveling gravel into a mixer and pouring concrete and talking loudly. We were never told that there would be construction going on for their addition to their property. I get that the workers want to start early due to the weather; however, before 6 am!!! And, this morning, someone decided to renevate, or do some work in the room beside us in (room 12), just before 6am. T When we went to the office and requested to speak to the manager, we were told they weren't in today. We complained about the noise and the woman and young guy looked at us like we were lying. The woman even laughed at us! It was also unfortunate that we had to carry all our luggage up the stairs on our own(we're two elderly ladies), but the following day, a male employee carried a very fit guy's luggage up the stairs. It's such a shame because the hotel has potential, but this construction will be going on for quite some time yet so if you plan in booking here, I recommend asking if the construction is finished. It's also sad that the staff working on February 22, 2023, didn't take our complaint serious and were actually rude. This customer service will hurt their business. The young lady behind the desk was pleasant however.

You Can do a walk. You Can surf. Nothing more. The days we were here, there where so much noise from morning to evening. Not a chair to sit on - only benches and beds. Not a normal sunbed. I`m not pleased or impressed.