Hotel in zona Evans Ranch Park, Utah County

Molto piacevole soggiorno a Hampton Inn a Orem Utah. Personale amichevole e utile, soprattutto Ashley, andò a un chilometro di più per essere utile. Grande posizione, abbiamo goduto il nuovo ristorante thailandese a un isolato di distanza, il corallo d'oro è anche buono. Ci piaceva la camera pulita, la sala colazione e la sala da pranzo.

Bel nuovo hotel, il personale della reception era eccezionale come al solito con il marchio Tru. Adoro la semplicità delle camere. Tuttavia, la pulizia è stata carente qui, c'erano diversi peli e macchie sulle lenzuola e sul pavimento del bagno. Anche il letto era fatto in modo molto approssimativo, forse questo hotel ha bisogno di cambiare il personale delle pulizie. Sfortunatamente non c'era una stanza alternativa a cui passare perché era tutto esaurito.

Molto bella stanza

La stanza è un po'distinta. Dice alla reception, l'atteggiamento della reception è duro, non può cambiare la stanza, e tutto il resto è buono, soprattutto in un ambiente di prima classe!

We had so many conflicting experiences with this hotel... We stayed here about 6 years ago and it was great. This time, mostly disappointing. We stayed here for a week - this time not for a wedding, but for a funeral. Check-in was fine and the room seemed good... until we raised the toilet lid and discovered that it had not been cleaned and in fact, was coated with what looked like the previous guest's diarrhea. We were exhausted from our drive, so didn't ask for it to be cleaned until the following morning (I know... gross). When I went to ask the front desk to have housekeeping clean it, the front desk person said ”I don't clean toilets”... as if I was asking HER to go up and clean the toilet. I responded ”ummm you look like a front desk person... maybe ask housekeeping to clean it??” Also that morning, our room started to smell like diesel exhaust. The source was some dude outside (we were on the 2nd floor) our window, letting his huge, backed in truck idle for at least 30 minutes, while the exhaust was pointed at the building. We were leaving at that point and hoped that the room would air out by the time we returned (which it did). While the guy's truck was idling, I noticed the hotel manager standing there for about 15 minutes, chatting with the guy (this fact will come up later). When we returned that evening the toilet had been scrubbed thoroughly, thank goodness. Next morning, once again, the room filled up with diesel exhaust from the truck parked below our window. My husband decided to go talk to the front desk about it. He talked to the manager, who basically treated him like he was delusional... that there is no truck idling below our window. When we left, I pointed out the manager and asked my husband if that was the person he had talked to about the truck, to which my husband replied ”yes”. I then told him ”that guy was talking (standing next the the truck while it idled) to the truck owner yesterday for at least 15 minutes... he knows that the truck was sitting there, pouring exhaust towards the building”. So basically, the manager lied to my husband. The hotel wasn't automatically sending housekeeping in to clean stay-over rooms, citing Covid as their reason. (you could get your room cleaned if you asked). I understand this, but if you're going to cite Covid to not do something that you normally do, maybe ask your staff to wear masks? During the entire week we were there, we saw only one staff member wearing a mask. Now for the good stuff: the breakfast staff was great. Very friendly and diligent to keep the area clean and stocked. The lobby was kept clean (even with some snow being tracked in) and tidy at all times. The hotel is very conveniently located by the I-15 and yes, the state liquor store. I had misplaced a necklace and thought that maybe I had left it in the room. When my husband called to ask if someone could go look for it, the front desk person was very helpful and kind, going up to the room

Buona posizione e strutture. Le camere sono spaziose e pulite. Il colazione è il livello più alto di diversi hotel simili. Tuttavia, la gestione della prenotazione non è buona. L'iscrizione è stata ritardata perché l'hotel non ha trovato le informazioni della prenotazione. Quando sono andato in camera assegnata, altri erano già a letto, e non riuscivo a trovare una nuova stanza immediatamente.Il personale si è scusato per questo e ha cercato di risolvere il problema con gentilezza, ma il processo di gestione delle prenotazioni deve essere migliorato

La posizione è eccellente, la colazione è generalmente, la stanza è pulita e confortevole, il parcheggio richiede una tassa

Torna a Las Vegas da Jackson Township, fermati qui per una notte di riposo, non lontano dall'uscita dell'alta velocità, c'è un ristorante fast food di una stazione di servizio accanto, molto comodo, molto vicino al lago Utah, vai al lago successivo mattina per vedere ... L'hotel è molto buono.