Hotel a Distretto di Usu

"Overall, everything that doesn't concern your room and food is pretty nice - the location is good, the view is fantastic, the lounge is spectacular. However when it gets to service and your room, it is poor. As you can see on the photos, the room is old and there is mould left there. The staff do not take notice even when I asked for a change of room. Furthermore, the drainage will smell in your bathroom. The wifi is also poor and you get faint signal not just in your room but also in the restaurant. The service overall was poor, with the service during the buffet very mixed, with a combination of junior staff guiding you to wrong places and the manager ordering you about without a level of courtesy. This is a place to visit once, and not go back. There are others along the lake that are worth trying out."

"Dormi solo per una notte, scegliere l'hotel più economico del lago di Caverna, è solo dormire Non ci sono troppe aspettative, la stanza è pulita. Il personale di ricevimento della sala è molto bello inglese. È molto gentile. Il casinò di massa può anche essere pulito."

"Nessuno aveva mai scritto commenti su Trip.com, e'un po' preoccupato, e poi e' completamente fuori dalle aspettative!Abbiamo seduto in autobus alla stazione di Huanghu Lake Jr per la figura 1 (stazione di Dongjiang), siamo andati in hotel per circa dieci minuti, e il trasporto è molto conveniente. L'igiene è anche molto pulita, l'effetto di isolamento sono molto buono, il colazione dell'hotel è anche molto ricco, e c'è la sala da pranzo di soppa di soia di notte. L'azienda è alle 11 di sera. Posso andare a fare un po'di guancia, molto comodo!Nessun turista che viene al lago di Caverna non perde l'hotel!"

"Booked a room with private onsen and shared amongst 3 friends. There is valet parking upon arrival, and complimentary drinks and simple snacks at the welcome lounge between 3-10pm. They had a harpist perform at the lounge and dinner sometimes, it was very peaceful! Room was nice and comfortable, facing a nice view of lake Toya. Would have liked to be even closer to the lake as it turns out there is a field between the hotel and the lake. Temperature and size of private onsen js good, room facilities also great. Breakfast and dinner was wonderful, for dinner they serve a 6-7 course French styled meal on both nights made by Japanese ingredients. They had western and Japanese main plate options for breakfast with a buffet alongside too. Choices were plentiful and delicious. Staff generally very courteous and helpful, we had an issue with the hot water in our shower which they work very hard to fix. There was a random incident where one of the staff Yusaku was very rude to us at the Lumiere restaurant, he pretended not to understand English when taking our order for tea/ coffee, and even challenged us when we asked for lemon in tea, he said ‘what colleague?’ And ‘you want a piece of tea?’. Completely unacceptable for a hotel like this. The rest of the staff were nothing like that."

"這是目前我在日本住過最滿意的房子。無論大小、設施和環境都屬於一流，有種在新西蘭的感覺。 環境：距離洞爺湖商業街2公里左右，步行有點距離，非常安靜，周圍是零散的居民房。就是半夜在屋外有點害怕。 服務：萬世閣拿鑰匙，退房直接把鑰匙放在別墅即可，10點退房比較令人困擾 設施：資料顯示23年開業，但裏面設施明顯不是新的，有些年頭，但保養得非常好，用的東西都非常高級，廚房的洗手池做工特別好，微波爐、烤箱、茶具餐具電磁爐什麼都有，尤其是整個温泉，更衣室，淋浴都有，感覺是有錢人給自己設計的度假屋，後來再賣給了萬世閣。 地理位置：步行5分鐘有便利店。但出出入入如果不是自駕，不太推薦"

"La piscina è molto grande, la posizione della piscina all'aperto è molto buona! Il cibo è anche delizioso, utilizzando cibo locale! La stanza è una stanza giapponese, una buona stanza, molto tranquilla. Se c'è una possibilita', voglio usare l'hotel di nuovo."

"客室はクーラーがなく、夏は寝苦しさを感じるかもしれません。水シャワーを浴びてから寝ました！オーナーの人柄や朝食のおにぎりと味噌汁はシンプルですがとても美味しくあたたかい気持ちになります。近くに無料で入れる温泉もあり、大満足でした。また利用したいと思える施設でした！"

"Everything looks accurately to photos. Beds are comfy enough Breakfast and dinners are surprising good especially for those who like Japanese style crusine Outdoor bath during winter is a must try Difficult access using public transport. Good choice for self driven group"

"Nice facilities for kids, they can play around while adults are having buffet dinner and breakfast; Rooms are large and private hotsprings are gorgeous; Rooms are little bid hot, the a/c seems not working properly, good to have a dyson fan though"