Hotel con piscina a Urban

I have never stayed in a hotel where the service and experience progressively got worse each day. Everything just started going downhill during our second day you wake up in the morning and the first thing that happens is you are asked about joining one of the tours and offer through the hotel and they do that every chance they get and the moment they find out that you have a booking For a tour with another company and not through them, they will just little snide comments and make you regret your decisions. The second thing was the food you had to order lunch hours before and when you ordered for specific time you get to the restaurant you still have to wait at least another 30 minutes to get it, I ordered calamari on one of those days for eight and only got four small pieces of calamari and that was it just for small pieces of calamari and fried plantain so that was basically two dollars per calamari. There was an element of feeling unsafe because one of the mornings as I was walking up to breakfast there was a strange man just walking around and when I get to breakfast, one of the staff members there tells me that there’s a man who has been asking about me and looking for me and as I turned there, that man is standing right there and my question was, how are you letting this man on the premises, and what if you wanted to come to me and you guys are letting him walk around this entire place because I ran into him on the other side of the hotel so there was that as well which made me feel extremely uncomfortable and uneasy and unsafe. They didn’t spray any mosquito spray as it’s common in the area to in and spray the room with mosquito spray at the end of each evening they only did that first night and we had to keep them and each time it was met with just a sigh of inconvenience like we were inconveniencing them getting there difficult worth it and I think that is the one thing I can attest to being the better part of this entire establishment, but that aside the services awful. You will go hungry, we told the bar open a specific time but it wouldn’t open. Also they change their rules at one day. It’s OK to have a meal by the bar closer to the beach the next day you can’t do that but then you’ll see them. Send them food down for specific people so that was also extremely offputting, I can safely say I will never set foot in that place ever again. Also, the WiFi was bad

Camera, Balcone, Vista dalla stanza e Ristorante è davvero bello, ma solo una cosa che devono migliorare nel loro servizio clienti. La stanza che ho firmato quando ho controllato e la stanza che ho ricevuto era diversa. Hanno cambiato la stanza senza preavviso. Ho chiesto perché hanno detto che era la stessa stanza all'interno. Ma era completamente diversa. La stanza cambiata non ha privacy. Dobbiamo chiudere la finestra durante il soggiorno. E ho chiesto di controllare tardi quando sono entrato. Mi hanno detto di controllare l'altro giorno mattina. L'altro giorno ho chiesto due ore tardi di controllare. Hanno rifiutato la mia richiesta non ha nemmeno controllato il sistema. Di' solo No. Sono molto deluso dal loro atteggiamento, e quando ho controllato il sito, c'erano molte stanze. Come tutti sanno, Zanzibar è il luogo di vacanza. La maggior parte dei 5 stelle in luogo di vacanza, essi correno controllare il tempo molto flessibile a causa del tempo di volo. Non meritano di avere 5 stelle in servizio al cliente.

Hotel eccellente, posizione ottima, servizio eccellente. Proprio vicino all'aeroporto. La camera era davvero bella, la doccia era fantastica. Mi sono piaciuti i negozi e alcuni ristoranti nelle vicinanze. Lo consiglierei e ci tornerei!

The location is perfect. Short walking distance from the main areas in Stonetown. The pool is lovely and the breakfast rooftop view was really nice in the morning. The only downside: i upgraded us to a suit and it was a mistake. There was only an old bathtub and it was really gross. The normal rooms would have been much better to stay in, so don’t upgrade. Other than that, we had a lovely stay.

В целом неплохой отель, расположенный в центре старого города. Если у Вас с собой много багажа, то будьте готовы к тому, что такси не сможет подъехать непосредственно к отелю, так как улица на которой расположен отель является пешеходной. Пешком от ближайшей возможной остановки такси нужно будет идти около 50 метров. Завтрак по типу ”швецкий стол”. Комфортные матрасы и подушки. В ванной есть халаты и полотенце для ног. Душевая/туалет были чистыми с новой сантехникой. В номере также есть телевизор.

Molto bel hotel. Convenientemente situato a tutte le attrazioni della città di Stone. Se ci sono problemi, il manager del desk front la farà il meglio per correggere la situazione. Il mio unico problema insormontabile era il cibo o forse era l'acqua che riempivano per le camere. Mi consiglio di stare attento e bere solo acqua in bottiglia. Non mangiare niente di non cucinato (succhi di salate con ghiaccio, ecc.) E non spendere il vostro tempo nei bagni.

L'hotel è molto vicino alla città di pietra, ma nella piccola scatola, non è molto buono da trovare. Ci sono segnali stradali sul lato della strada.Il ristorante per la colazione è al piano superiore, la vista è buona, può vedere il mare.

Hotel con buona struttura, vista per Marina (non ha accesso alla spiaggia). Purtroppo la piscina era vietata e hanno dato la scelta di utilizzare la piscina del spa.

The hotel is beautiful. It is located at the heart of Stone town. If you like luxury than this hotel is for you. I’m definitely going to go back. The food and the friendly staff made my stay extra special.