Hotel a Upton Saint Leonards

"Molto bello hotel vacanze, sulla metà della montagna, molto tranquillo, adatto per una piccola vacanza di fine settimana, che ha bisogno di guidare da solo. La stanza è molto grande, molto pulita, con il calore che può essere aperta, si può immaginare che la montagna estiva britannica sia davvero fredda. La colazione è di alta qualità, dovrebbe essere disponibile in colazione inglese, la varietà di frutta è ricco e il prezzo di credito è molto alto."

"I stayed here alone for business. It was a good location for me as I was driving somewhere the next day, but this hotel didn’t seem to be near anywhere so you couldn’t walk to a town or anything. The room was nice, and comfortable. The swimming pool was ok but the larger hot tub was cold in temperature in my opinion. I also didn’t like that the lockers in changing rooms needed a padlock to be used. As a hotel guest I don’t make a habit of carrying a padlock with me for use in a situation like this. So I had to carry all my stuff into the pool area rather than leave in the locker room. The bar could definitely do with a face lift to make it a nicer place to sit in an evening, especially as there isn’t really anywhere else to go. The food I had was ok at best, breakfast was also good."

"Clean and big room, a very large and nice dining area with fresh and well cooked food."

"Excellent stay. Clean room and great breakfast. Really good value for money. Would definitely stay again."

"The visit was great. Clean and all accessories were available."

"Have stayed here several times and usually have a good experience, except for the breakfast arrangements at the beefeater next door. On this occasion, we arrived with relatives in their 80s to find the rooms that had been refurbished and only completed that day, had no electricity. There was only one person on the desk, and it was a busy day in mid Dec. The poor girl fried frantically to get the electric working in both rooms, for over an hour, eventually moving us to other rooms on another floor, but again, no electric. We we're beginning to give up hope. Already feeling low as we were attending a younger relatives' funeral the next day. But after 90 minutes, she finally succeeded by using 2 key cards in the lighting slot, giving us light. Needless to say we were all tired and weary. To her credit she offered a refund for the cost of breakfast to compensate, and on feeding our experience back to Premier Inn, they also discounted the cost of the rooms. So we were happy with that, and generally we would stay here again. Our only other gripe is with the arrangement for breakfast in the beefeater accross the carpark. Having booked full English breakfast, that is what you expect. But being asked on arrival have you paid or not is poor practice, and would expect the booking in and restaurant services to be linked, so that question becomes mute. Then to go through each item in the English breakfast menu to be asked how many of each item is required is really unacceptable. I do hope they seriously explore a better way to greet and serve their customers. Most hotels would usually just ask your room number, which tells them if you have paid for breakfast or not, and then serve you the item as listed on the menu."