The Bay Horse Hotel and Restaurant

Had an evening meal in the conservatory of the Bay Horse hotel. We had lunched there successfully on previous occasions. Great views across Morcambe Bay as a backdrop, especially when the tide is running. On this occasion we booked in for dinner as casual guests - which was probably an error - the service certainly favoured the residents. An unexpected warm quality roll was a treat, followed by excellent fish starters. Then came the long wait for a main course. Eventually a very good chicken course arrived. Unfortunately the quality of the lamb shank was not as high (an over large portion that was overcooked) . Casual service added nothing to the occasion.

Here’s a draft for your negative review: I regret to say that my experience with this host was extremely disappointing. They canceled my reservation not once, but twice, with little explanation and poor communication. It was clear from our interactions that the cancellations were driven by prejudice rather than any legitimate issue. This kind of behavior is unacceptable and goes against the principles of fairness and respect that should be the foundation of any hospitality service. I would strongly advise others to avoid booking with this host unless you want to risk having your plans upended without reason. A truly unfortunate experience.

I’d like to thank all at the Bay Horse for making our stay so enjoyable. It’s a stunning location and the weather certainly helped. Fantastic local walking if that’s your thing and the whole lake thing is right on your doorstep. You do need to take the car but it’s well worth it. Good food, good service and I’d like to thank the locals who gave us a very warm welcome in the bar and much hilarity. We look forward to returning and our 2 Springer Spaniels have never been so welcomed in any pub/hotel. Thank you Bobby & Lesley.

The food was excellent, nothing else was. The menu's were sticky and grubby, you feel contaminated before you eat, cheaply laminated. The conservatory restaurant needed a proper clean and softened, it was like being in a glass box. The bar area smelt fusty and looked grimy. The room we had was at the back, which was dark and dreary, the bathroom had nowhere to store the pike of towels, we didn't use all of ours, but they ended up falling on the floor! The bathroom badly needs decorating. The standard of the food was so good we would have definitely returned, but they need to up their game, for very little expense the whole experience could be first class. Presentation and cleanliness are the most important to get returning visitors

Great wee hotel. Relaxed, cozy and friendly atmosphere. Staff could not have been more helpful and great with our dog . Rooms clean and comfy. Breakfast was excellent and evening meals were delicious with great choice . The views out over the sands are beautiful- lots of interesting birds -very peaceful . The walk beside the canal is also beautiful. A lovely place to stay.

Pop in today for lunch. Lovely place and location. Menu well presented and described. When food arrived, in one of our sandwiches, salad was full of black hair, we showed to the waiters( the ginger guy, sorry didn't catch his name) he was apologetic and very understandable. Then we ask the tall guy( probably manager or wanna be manager 🤔) about some tomato sauce who never arrived. He was more preoccupied to sort his hair and clothes than with the tables. Rude and arrogant, never bother to check on us if food was ok or whatever. Need a bit of training in customer service.