shabbirjariwala
8 settembre 2024
Our recent stay at Raffles in Udaipur was nothing short of extraordinary. We were a family of 4 my wife, our 2-year-old daughter & 3 monthold daughter, and myself—visiting to celebrate my wife’s birthday. From the moment we arrived, we felt the warmth and hospitality that Raffles is renowned for. The experience began with a delightful welcome at the jetty, where we were served refreshing coffee and lemon juice before embarking on a serene boat ride to the hotel. Upon arrival Khushboo assisted with our check in ensuring a seamless start to our stay. Our room was immaculate, thanks to Sajan, who led the room cleaning team, and Abhishek Singh, who made sure everything was perfect . Our 2-year-old daughter was particularly pleased with the delicious food throughout our stay, a testament to the culinary team’s dedication. Thanks to Chef Praveen Reddy. Dining was a highlight of our visit. At the Long Bar, Gautam Vyas recommended and served some of the best Pan-Asian dishes we have ever tasted. Chef Bala from Sawai took great care of us during dinner, and Mukesh Thakur, leading the restaurant, was exceptionally helpful. Breakfasts were a treat with Chef Laxmikant going above and beyond to serve us delightful dishes, even off the menu. Rahul and Shivam from the dining room ensured our breakfasts were comfortable and enjoyable. While a few things didn’t go as planned, the team at Raffles truly knows how to turn things around. Special thanks to Mr. Sahil at the front desk, whose exceptional service made our stay even better than we anticipated . His expertise and dedication to ensuring our satisfaction were remarkable. We also had the pleasure of meeting the Head of Operations Miss Manali Gupta and it was clear that the team she leads is top notch. Finally, our checkout was smooth and efficient thanks to Lavanya from the front desk who escorted us to our car—a gesture that we truly appreciate. Overall, Raffles Udaipur provided us with an unforgettable experience, and we left with cherished memories. We look forward to returning in the future.
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